Knowledge Management LeadVirtualVocations • Lincolnwood, Illinois, United States
Knowledge Management Lead
VirtualVocations • Lincolnwood, Illinois, United States
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A company is looking for a Knowledge Management & Process Strategy Lead.
Key Responsibilities
Own the creation and maintenance of internal documentation, SOPs, and process maps for Data Center AI and supplier operations
Partner with various teams to gather and validate technical and procedural information while establishing document governance standards
Drive proactive audits of existing documentation and contribute to onboarding and training materials for new hires
Required Qualifications
Bachelor's degree or higher in a related field
10+ years in writing, documentation, knowledge management, or business operations roles
Experience creating SOPs and operational content in tools like Confluence or Notion
Comfort working with cross-functional teams in technical and non-technical environments
Experience in high-growth or high-ambiguity environments is strongly preferred
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Knowledge Management Lead • Lincolnwood, Illinois, United States
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