Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med / dent / vis / plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!
Position Summary
The Assistant Community Manager supports the Community Manager in overseeing the day-to-day operations of a residential apartment community.This role focuses on rent collection, resident relations, leasing support, and administrative tasks. The Assistant Community Manager plays a key role in maintainingaccuraterecords, ensuring a high levelof customer service, and promoting the values of Decron Properties.
Essential Duties and Responsibilities
- Assistwith daily operations, resident communications, and leasing activities
- Process rent payments, track delinquencies, and assistwith collections
- Assistin the coordination of resident move-ins,move-outs, and compliance documentation
- Support the community manager with budget monitoring and financial reporting
- Address resident inquiries and concerns in a timelyand professional manner
- Maintain accurateresident records, files, and documentation in accordance withcompany policies
- Post and process legal notices related to rent collection or lease compliance, support eviction procedures in accordance withlocal laws
- Support leasing effortswith tours, application processing, and lease signing as needed
- Contribute to resident retention efforts, community events, and marketing campaigns
- Ensure compliance with Fair Housing laws and company policies / procedures
- Respond to resident inquiries and concerns professionally and promptly
Non-Essential Duties
Assistwith vendor coordination and maintenance follow-upSupport marketing and resident event effortsProvide coverage at other communities as neededParticipate in team meetings, training, andcompanyeventsOther duties as assignedRequired Qualifications
High school diploma or equivalent required1+ years of experience in property management, leasing, or administrative supportStrong organizational, communication, and customer service skillsProficiencyin Microsoft Office and property management software (e.g., Yardi, RealPage)Understanding of Fair Housing laws and rental regulationsAbility to work weekends and / or extended hours as neededPreferred Qualifications
Associate degree in Business, Real Estate, or related fieldPreviousexperience in a support or assistant management role within property managementWork Environment and Physical Requirements
This position operateson-site at the apartment community.
Regularly usesstandard office equipment and mobile technologyFrequently walks the property including stairs and outdoor areasAbility to lift upto 25 poundsCommunicates with residents, vendors, and team members in person, by phone, and electronicallyMay be exposed to varying outdoor weather conditionsCompany Values
All team members are expected to uphold and model our core values :
Integrity- We do what'sright, even when no one is watching.Community- We foster collaboration and connection with those we serve.Joy- We bring positivity and appreciation to our work.Pride- We take ownership and celebrate a job well done.Personal Responsibility- We hold ourselves accountable tocommitments and results.Continuous Improvement- We embrace feedback, learning, and innovation.Equal Opportunity Statement
Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
We participatein the E-Verifyprogram to confirm the eligibility of all newly hired employees to work in the United States.
Additional Information
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modifyor assign other dutiesas necessary. This job description does not constitutea contract of employment and does not change the at-will employment relationship.
Thank you for applying for a position at Decron Properties!