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Senior Claims Examiner, Personal Umbrella
Senior Claims Examiner, Personal UmbrellaMarkel • Richmond, VA, US
Senior Claims Examiner, Personal Umbrella

Senior Claims Examiner, Personal Umbrella

Markel • Richmond, VA, US
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Claims Handler

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Responsibilities :

  • High complexity coverage interpretation, liability investigation, multiple vehicles, potential extra-contractual, litigation or significant injuries.
  • Direct involvement in litigation claims management to reach desired outcomes and minimize expenses
  • Investigate, negotiate and settle complex liability cases. Maintain and make sure alignment to Markel's guidelines and procedures.
  • Ensure proper adherence to internal large loss reporting requirements.
  • Promptly communicate with Claims Manager on case developments and provide information on issues affecting the lines of business
  • Chip in and assist in the implementation of a range of initiatives, discussion and action plans brought forth by the Claims Manager
  • Connect with underwriting as needed to handle claims and to alert of any significant developments
  • Participate in agent related functions and meetings as required

Requirements :

  • 5+ years of Liability claims handling experience with a commercial insurance company
  • Successful Liability claim handling experience is critical
  • College degree and / or professional designation preferred
  • Sound comprehension of personal and commercial liability coverages.
  • Excellent written and oral communication skills.
  • Experience in resolving contractual obligations, coverage analyses, and investigations.
  • Ability to run sophisticated large liability exposures, set loss and expense reserves and evaluate settlement values.
  • Ability to proactively self-manage an active caseload.
  • Ability to analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
  • Travel required as necessary (less than 15%).
  • Adjuster license in multiple states or across the US strongly preferred.
  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

    Who we are :

    Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

    We're all about people | We win together | We strive for better

    We enjoy the everyday | We think further

    What's in it for you :

    In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
  • Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

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