About Exact Medicare
Company Overview
At Exact Medicare, we are committed to creating a superior client experience by understanding and caring for our customers so well that they would never think about leaving usand want to tell everyone about us! Our team members are empowered by our core values, which drive everything we do.
Our Core Values
- Extreme Ownership : We take ownership of our actions and responsibilities, delivering the best possible results for our clients.
- Above Reproach : We uphold the highest standards of integrity and ethics in all interactions and decisions.
- Culture of Candor : We foster a culture of open and honest communication, valuing ideas and feedback to continuously improve.
- Atomic Growth : We are committed to continuous personal and organizational growth to better serve our clients and community.
Position Overview
We are seeking a detail-oriented and reliable Total Rewards / People Operations Generalist to support a range of HR functions, with a primary focus on payroll and benefits administration. This role plays an essential part in ensuring the accuracy, consistency, and integrity of our internal people processes and overall employee experience.
Key responsibilities include assisting with payroll processing, managing benefit enrollments and changes, maintaining accurate employee records, and supporting critical HR workflows such as onboarding, offboarding, and compliance tracking. The role also involves responding to employee inquiries with professionalism and discretion, as well as contributing to internal documentation and process improvements.
The ideal candidate demonstrates high ethical standards, takes ownership of their work, communicates with clarity and transparency, and is committed to continuous learning and development.
Job Duties
Payroll & Benefits (Core Focus)
Support accurate and timely payroll processing, including data entry, audits, and issue resolutionAdminister employee benefits, including enrollments, changes, and terminationsServe as a point of contact for employee questions about payroll and benefitsAssist with benefits compliance and reporting, including ACA, COBRA, and ERISA requirementsSupport open enrollment and annual benefits communicationsHR Operations
Maintain up-to-date employee records in Rippling and other systemsOwn and improve People Ops processes such as onboarding, offboarding, and employee changesEnsure ongoing compliance with federal, state, and local employment regulationsGenerate and maintain regular HR metrics reports (headcount, turnover, PTO, etc.)Employee Support
Provide responsive and confidential support to employees across a range of HR-related topicsPartner with cross-functional teams such as Sales, Commissions, Contracting, and IT to streamline internal processesContribute to internal documentation and help center resources to support self-serviceMinimum Qualifications
1+ year of experience in payroll or benefits administration required2+ years of experience in Human Resources, People Operations, or a related function preferredExperience working with Rippling or a similar HRIS (Rippling strongly preferred)Strong knowledge of HR best practices, employment law, and compliance requirements preferredDetail-oriented with excellent organizational and time management skillsStrong interpersonal, verbal, and written communication skillsAbility to manage sensitive data with the highest level of discretion and integrityBonus Points
Experience supporting multi-state and / or remote teamsPrior experience in a fast-paced startup or scaling organizationInterest in process automation, HR technology, or systems improvementPI4e372e084bb4-30511-38616030