Ops Specialist 1

Operations Team Member

As a member of our Operations team, you will make a daily impact on the lives of others. Our Operations team is responsible for the daily fulfillment and distribution of Zimmer Biomet surgical implants, devices and instruments.

We are looking for self-motivated and customer-oriented teammates!

Our benefits include bonus opportunities, insurance benefits (medical, dental vision, life insurance, etc.), 401k and paid time off.

Primary Responsibilities :

• While representing ZB RX Medical, you will be responsible for the distribution and delivery of products / services for our representatives and customers
• Responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting and optimizing inventory utilization
• Prepare, ship, receive and schedule delivery of products; ensure timely delivery of sets and pick up / return loaner sets; field customer questions and direct to appropriate branch personnel
• Arrange merchandise for transport (on delivery and return) and at customer locations
• Read maps, and route configuration
• Perform safety inspections in transportation setting
• Load, unload, or stack containers, materials, or products
• Provide customer service in surface transportation
• Perform and / or schedule preventative and regular minor maintenance on company delivery vehicle, (fuel, fluid levels, tires, etc.), and keep accurate maintenance records
• Advise supervisor when repairs or extensive maintenance are required for the company vehicle
• Record sales or delivery information on daily sales or delivery record
• Record transactions and issues on customer receipts
• Field customer complaints, address and communicate as necessary to Branch team members
• Create and / or review lists of delivery and pick-ups
• Provide Warehouse support when needed.
• Check for sterility, missing / broken implants & instruments
• Assist with Cycle Counting scans, leverage hospital relationships to influence PO collection, and relay surgery schedules when available.
• Participate with On-call rotation

Qualifications :