Customer Experience Specialist

A company is looking for a Customer Experience Representative to manage customer interactions and support their health journey.

Key Responsibilities

Answer inbound phone calls and provide support for orders, product inquiries, and subscription management

Utilize sales strategies to educate customers and upsell products

Log customer interactions and implement strategies to enhance the overall customer experience

Required Qualifications

Experience in customer service and sales, preferably in the health and wellness industry

Ability to work independently in a fast-paced environment

Tech-savvy with proficiency in customer interaction logging tools

Strong organizational skills and a proactive attitude

Flexibility to adapt to changing processes and customer needs