Talent.com
Teller

Teller

M&T BankNiagara Falls, NY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Branch Customer Experience Specialist

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer / account maintenance accurately. Complete Consumer AML (Anti-Money Laundering) / BSA (Bank Secrecy Act) / KYC (Know Your Customer related activities. Adhere to applicable compliance / operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.

Not Applicable

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and / or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology

Bilingual based on branch needs

Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment

serp_jobs.job_alerts.create_a_job

Teller • Niagara Falls, NY, US

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Float Teller

Float Teller

KeyCorpNorth Tonawanda, NY, US
serp_jobs.job_card.full_time
Location : 1071 Payne Avenue - North Tonawanda, New York 14120.Job Summary : Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities.As a Teller, yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Part-Time Floating Teller

Part-Time Floating Teller

Northwest BankNiagara Falls, NY, United States
serp_jobs.job_card.part_time
Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Treasurer

Treasurer

TradeJobsWorkForce14261 University at Buffalo, NY, US
serp_jobs.job_card.full_time
Treasurer Job Duties : Analyzes and recommends optimal capital structure alternatives ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Treasury Analyst

Treasury Analyst

VirtualVocationsBuffalo, New York, United States
serp_jobs.job_card.full_time
A company is looking for a Treasury Analyst to support the Treasury team and manage various treasury functions.Key Responsibilities Support daily cash operations, payment processing, and cash rec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Teller

Teller

TradeJobsWorkforce14210 Buffalo, NY, US
serp_jobs.job_card.full_time
Bank Teller Openings - Looking for candidates locally The Teller role is a critical position for selected branch teams in helping the branches achieve its sales, service and operational goals.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Float Teller

Float Teller

M&T BankBuffalo, NY, US
serp_jobs.job_card.full_time
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.Processes a variety...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Securities-Based Lending Representative

Securities-Based Lending Representative

VirtualVocationsBuffalo, New York, United States
serp_jobs.job_card.full_time
A company is looking for a SBL Solutions Desk Representative.Key Responsibilities Understand the SBL product offering and assist in developing related procedures and communications Provide daily...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Teller

Teller

KeyCorpLockport, NY, US
serp_jobs.job_card.full_time
Location : 150 Main Street - Lockport, New York 14094.Job Summary : Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities.As a Teller, you provide ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Bank Teller

Bank Teller

TradeJobsWorkForce14207 Buffalo, NY, US
serp_jobs.job_card.full_time
Bank Teller Job Duties : Serves customers by completing account transactions.Provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Lead Teller

Lead Teller

KeyCorpBuffalo, NY, US
serp_jobs.job_card.full_time
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities.As a Lead Teller, you act as a resource in identifying and resolving client servicing issu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Teller - Float

Teller - Float

M&T BankNiagara Falls, NY, US
serp_jobs.job_card.full_time
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.Processes a variety...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Bank Teller

Bank Teller

TradeJobsWorkforce14260 Buffalo, NY, US
serp_jobs.job_card.full_time
Bank Teller Openings - Looking for candidates locally The Teller role is a critical position for selected branch teams in helping the branches achieve its sales, service and operational goals.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Full-Time Teller

Full-Time Teller

OpportunitiesHamburg, NY, US
serp_jobs.job_card.full_time
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Universal Banker - Float

Universal Banker - Float

M&T BankBuffalo, NY, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Service Representative - $21.50 / h - Remote

Client Service Representative - $21.50 / h - Remote

JunkLuggers CanadaWelland, Ontario
serp_jobs.filters.remote
serp_jobs.job_card.full_time
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Full-Time Teller

Full-Time Teller

Northwest BankBuffalo, NY, United States
serp_jobs.job_card.full_time
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Part-Time Floating Teller

Part-Time Floating Teller

OpportunitiesBuffalo, NY, US
serp_jobs.job_card.part_time
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Tax Accountant - 2+ Yrs Paid Tax Experience Required

Tax Accountant - 2+ Yrs Paid Tax Experience Required

IntuitNewfane, NY, United States
serp_jobs.job_card.full_time
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days