Partner Operations Manager, Users and Products, Gemini

Partner Operations Manager, Users and Products, Gemini

At gTech's Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

The Partner Operations Manager role in our technical team requires a unique blend of problem-solving skill, cross-functional collaboration, and the ability to build vendor-workflows from the ground up in a changing environment. It is process oriented, with a core focus on vendor management, team enablement, and ensuring that partner-driven programs are executed efficiently and scalably.

In this role, you will be the central point of contact between the gUP Gemini Partner Engineers and technical support vendors. You will help design, implement, and optimize the operational frameworks that govern Gemini App partner engagements. You will also drive the long-term success of our partner program and will play a critical role in partner expansion and scaling. You will lead key team-enablement projects that directly impact our Objectives and Key Results (OKRs). You will also surface process improvements that enhance internal operations, and improvements to the partner experience on Gemini App.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

The US base salary range for this full-time position is $137,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities :

• Provide operational support for Gemini App partner work by managing vendors and overseeing project execution, quality control, and adherence to defined standards. Identify and implement workflow improvements. Build playbooks to translate business requirements into clear technical specifications for vendor teams.
• Partner onboarding, enablement, and life-cycle management. Establish approval processes, track performance, and identify automation / AI opportunities.
• Generate reports for actionable partner program insights (e.g., performance, health, growth). Support planning with data-driven analysis of the Gemini App partner ecosystem. Ensure operational excellence (KPIs, SLAs).
• Ensure compliance with Google's internal policies, privacy guidelines, and relevant external regulations.
• Collaborate with cross-functional teams, including Product, Engineering, Legal, and Finance, to ensure alignment and vendor support for partner initiatives.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights : workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies : Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.