Talent.com
Senior Customer Service Team Member
Senior Customer Service Team MemberRone and Associates - Allstate Insurance • Ozark, MO, US
Senior Customer Service Team Member

Senior Customer Service Team Member

Rone and Associates - Allstate Insurance • Ozark, MO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Benefits :

  • Weekends off
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development
  • 401(k) matching

Senior Customer Service Team Member

Location : In-office MondayFriday, 8 : 15 a.m.5 : 00 p.m. (1-hour lunch)

Hybrid Eligibility : Work from home 2 days per week after 1 year of employment

Compensation : $25.00$28.50 per hour + Commission & Performance Bonuses

Benefits : Health coverage, PTO, Paid Holidays, and a 3% employer match after one year

Requirements : Property & Casualty insurance license and 2 years of Property & Casualty experience.

About the Role

Were looking for a dedicated, customer-focused, and ethical professional to join our growing agency as a Senior Customer Experience Team Member .

This isnt just another customer service position its a chance to lead, mentor, and make a measurable impact. Youll serve as a role model for both performance and professionalism, helping customers and teammates alike while driving agency growth and excellence.

As part of our Customer Experience Team, youll shape how we connect with clients, improve our processes, and embody the values that make our agency stand out.

What Youll Do

  • Conduct 34 onboarding or annual insurance reviews weekly
  • Generate 15+ household quotes per week (Allstate & brokered policies)
  • Quoting, communicating and writing commercial insurance policies
  • Maintain 100% completion of client to-do items
  • Lead 5+ team training sessions per month
  • Handle premium increase calls with appropriate customer education and retention strategy
  • Mentor and develop junior team members

    • About the Company

    Our mission is simple : to protect customers financially from unexpected losses.

    We believe insurance is more than policies and premiums its about people, trust, and peace of mind.

    At our agency, we foster a fun, family-oriented culture where everyone looks out for one anothers best interests. Our team is known for being kind, knowledgeable, and professional , and our customers consistently rave about the service they receive.

    We take pride in answering calls quickly often on the first ring and resolving concerns on the first call , because every customer deserves fast, caring, and effective support.

    Join a team thats Dedicated. Customer-Focused. Ethical. and make a difference every day.

    serp_jobs.job_alerts.create_a_job

    Customer Service Team Member • Ozark, MO, US

    Job_description.internal_linking.related_jobs
    Crew Member

    Crew Member

    Long John Silver's • Springfield, MO, US
    serp_jobs.job_card.full_time
    At Long John Silver’s, you can chart your own course! Earn some cash while you prepare and cook great-tasting.Or maybe you'd prefer to be the face that greets and serves our customers?.As a Crew Me...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Backroom Team Member

    Backroom Team Member

    TJX • Springfield, MO, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Seasonal Service Team Member / Cashier

    Seasonal Service Team Member / Cashier

    Michaels • Branson, MO, US
    serp_jobs.job_card.full_time +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Team Member

    Store Team Member

    Academy Sports and Outdoors • Springfield, MO, US
    serp_jobs.job_card.full_time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our purpose is to make it easier for everyon...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Petsway Inc • Springfield, MO, US
    serp_jobs.job_card.full_time
    Dental, Vision, and Life Insurance for full-time employees.Generous paid time off for full-time employees.ARE YOU READY TO SHARE YOUR LOVE FOR PETS?. Working at PetsWay is serious fun!.You get to wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Maureen Darby - State Farm Agent • Reeds Spring, MO, US
    serp_jobs.job_card.full_time +1
    Our agency has been proudly serving Stone County for over 50 years, with Maureen leading the team since 2016 after 15 years on the corporate side of State Farm. With 43 years of industry experience,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Clint Harris - State Farm Agent • Springfield, MO, US
    serp_jobs.job_card.full_time
    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Lead Overnights

    Team Lead Overnights

    Bass Pro Shops • Springfield, MO, US
    serp_jobs.job_card.full_time
    Under the supervision of the Management team, the Overnight Supervisor provides daily direction to the Outfitters on the overnight shift within the retail store, to include : sales floor replenishme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Team

    Service Team

    Panda Restaurant Group • Republic, MO, US
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Travel Center Team Member Mt. Vernon

    Travel Center Team Member Mt. Vernon

    Las Vegas Petroleum • Mount Vernon, MO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We have multiple positions open walk-in interviews are welcomed.We pay weekly with full benefits after 60 days.Starting at $16 per hour depending on experience. We are seeking a friendly and efficie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Team Member

    Team Member

    Pizza Hut • Mt Vernon, MO, US
    serp_jobs.job_card.full_time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Hourly Team Member

    Hourly Team Member

    McAlister's Deli • Nixa, MO, US
    serp_jobs.job_card.full_time
    Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest : .The food runner duties include : Delivers orders to guests in the dining room and ensures ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Service Advisor

    Customer Service Advisor

    Radius Recycling • Springfield, MO, US
    serp_jobs.job_card.full_time
    Responsibilities include working as part of a retail sales team to provide best in class customer care.The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their wa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Shift Leader

    Senior Shift Leader

    Pizza Hut • Mt Vernon, MO, US
    serp_jobs.job_card.full_time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin Williams • Hollister, MO, US
    serp_jobs.job_card.full_time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Tractor Supply • Springfield, MO, US
    serp_jobs.job_card.full_time
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Member (Quick Serve Restaurant) Springfield, MO

    Team Member (Quick Serve Restaurant) Springfield, MO

    Las Vegas Petroleum • Springfield, MO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are seeking enthusiastic and dedicated Team Members to join our dynamic team at several of our Quick Serve Restaurants in the Springfield. As a Team Member, you will play a crucial role in delive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Seasonal Service Team Member

    Seasonal Service Team Member

    Michaels • Springfield, MO, US
    serp_jobs.job_card.full_time +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted