General Manager (Lexington)

General Manager

Job Category : Restaurants

Location : Lexington, SC 29073, USA

Description

Essential Functions :

• Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
• Responds positively and quickly to Guest concerns.
• Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
• Ensures all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluates each employee's ability to maintain high levels of Guest satisfaction.
• Continuously improves the skills, knowledge and morale of all employees.
• Train, coach and provide regular performance feedback.
• Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
• Develops and executes the business plan.
• Utilizes labor effectively to meet budget.
• Responsible for financial results.
• Executes company-wide marketing programs.
• Enforces all labor laws.
• Upholds company food safety, food handling and sanitation requirements.
• Models and encourages shared values.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Is performance oriented and driven.

Qualifications - External

Education : High school diploma or equivalent.

Experience : 3 5 years in management position (preferably restaurant experience).

Hours : Able to work a standard 47 - 50 hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively.

Skills & Abilities :

Physical Abilities :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.