Talent.com
Dining Services Director

Dining Services Director

Compass GroupBryn Mawr, PA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Director Of Dining Services

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industrys future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary :

The Director of Dining Services is the strategic business leader of the communitys food and beverage / culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Livings service strategy as well as be the face of the company.

Leading Food & Beverage Operation :

  • Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, disseminates the vision within the community so all team members understand expectations.
  • Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors.
  • Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved.
  • Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required.
  • Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.
  • Directs and conducts safety, sanitation, and maintenance programs.
  • Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.
  • Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner by telephone, in written form, email, or in person.

Business and Financial Competence :

  • Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Livings business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results.
  • Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results, identifying opportunities, and put plans into action to deliver expected results.
  • Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
  • Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.)
  • Reviews financial reports and statements to determine how the account is performing against budget.
  • Works with team to resolve areas of concern and develops strategies to improve the departments financial performance.
  • Ensuring Exceptional Customer Service :

  • Understand the clients business model to prioritize what is most important to their residents.
  • Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments within the community to be seen as a member of the clients management team.
  • Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective when needed to deliver desired outcomes.
  • Improves service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed.
  • Stays aware of market trends and introduces new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction.
  • Empowers employees to provide excellent service that exceed resident and client satisfaction.
  • Team Building & Management :

  • Regularly lead team member meetings.
  • Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents.
  • Establishes goals including performance goals, budget goals, team goals, etc.
  • Solicits employee feedback, applies an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Identifies the developmental needs of others, coach, and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential.
  • Ability to cross-train abilities for all skills, promotes the professional growth and development of the entire team.
  • Ability to find, train, and retain talent starting with behavioral based interviewing.
  • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
  • Ensures employees are treated fairly and equitably.
  • Empathetic leader while still being able to hold self and team members accountable.
  • Preferred Qualifications :

  • B.S. Degree in Food Services Technology / Management or related field; or A.A. Degree plus four years of directly related experience preferred.
  • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Previous P&L accountability or contract-managed service experience is desirable.
  • Strong supervisory, leadership, management, and coaching skills.
  • Strong communication skills, both written and verbal.
  • Ability to communicate on various levels to include management, client, customer, and associate levels.
  • Excellent financial, budgetary, accounting, and computational skills.
  • Proficient computer skills to include various computer programs, Microsoft Office programs, email, and the Internet.
  • ServSafe Certified
  • Associates at CCL are offered many fantastic benefits including medical, dental, vision, life insurance / AD, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave. Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

    Applications are accepted on an ongoing basis. CCL maintains a drug-free workplace.

    Req ID : 1448984

    CCL Hospitality Group

    Caitlin Pham

    serp_jobs.job_alerts.create_a_job

    Director Dining Service • Bryn Mawr, PA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Director of Client Services

    Director of Client Services

    VirtualVocationsNewark, Delaware, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director, Client Services (Short Term).Key Responsibilities Oversee the successful delivery of agency projects, ensuring timely and quality execution Manage a small te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Member Experience

    Director of Member Experience

    VirtualVocationsNewark, Delaware, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Member Experience to lead initiatives that enhance member satisfaction and loyalty. Key Responsibilities Develop and execute a comprehensive Voice of Member ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    Arby'sMarcus Hook, PA, United States
    serp_jobs.job_card.part_time
    You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.Youre in the right place if youre here for : . Free shift meal and family dining ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Experienced Assistant Manager

    Experienced Assistant Manager

    Arby'sElverson, PA, US
    serp_jobs.job_card.full_time
    This location requires you to be at least 18 years of age.As an Assistant Manager, you will be the primary support to the General Manager and the Assistant General Manager.You will be cross-trained...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    JobotPenllyn, PA, US
    serp_jobs.job_card.full_time
    Join us as a Manager and lead upscale dining experiences & member events in picturesque Blue Bell, PA.This Jobot Job is hosted by : Eric Kee. Are you a fit? Easy Apply now by clicking the "Apply Now"...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Director of Dining Services

    Assistant Director of Dining Services

    UnidineMerion Station, PA, US
    serp_jobs.job_card.full_time
    Assistant Director of Dining Services - Merion Station, PA.Think Fresh! Lead with Excellence!.An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Director of Dining Services

    Assistant Director of Dining Services

    Compass GroupMerion Station, PA, US
    serp_jobs.job_card.full_time
    Assistant Director Of Dining Services.Position Title : Assistant Director Of Dining Services - Merion Station, PA.Think Fresh! Lead with Excellence!. An industry leading hospitality food service grou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Manager

    Service Manager

    Giuseppe & SonsPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    Giuseppe & Sons pays homage to authentic Italian-American culinary tradition, brought to life with modern refinement by Chef Michael Schulson and his team. From handmade pasta and house specialties ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    FOOD UNIT LEAD (FULL TIME) (Wilmington)

    FOOD UNIT LEAD (FULL TIME) (Wilmington)

    Compass Group USAWilmington, DE, US
    serp_jobs.job_card.full_time +1
    We are looking for a Food Unit Lead to join our team at Nemours Children's Hospital.The position is full-time and requires the ability to work every other weekend and holiday.The schedule is from 1...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    FOOD UNIT LEAD (FULL TIME) (Wilmington)

    FOOD UNIT LEAD (FULL TIME) (Wilmington)

    Delaware StaffingWilmington, DE, US
    serp_jobs.job_card.full_time +1
    Morrison Healthcare is hiring immediately for full time Food Unit Lead positions.Location : Nemours Children's Hospital - 1600 Rockland Road, Wilmington, DE 19803. Note : online applications accepted ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Reliability Manager

    Reliability Manager

    Taylor FarmsSwedesboro, NJ, US
    serp_jobs.job_card.full_time
    North America’s favorite maker of salads and healthy fresh foods.Our “Taylor Family” includes over 20,000 team members who are passionate about making high quality, great tasting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Dining Services Director

    Dining Services Director

    UnidineLafayette Hill, PA, US
    serp_jobs.job_card.full_time
    Dining Services Director - Lafayette Hill, PA.Think Fresh! Lead with Excellence!.An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director of Dining Services

    Director of Dining Services

    Compass GroupWilliamstown, NJ, US
    serp_jobs.job_card.full_time
    Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Culinary Services Director

    Culinary Services Director

    Monarch CommunitiesArdmore, PA, US
    serp_jobs.job_card.full_time
    The Culinary Services Director will report to the Executive Director.The Culinary Services Director is an exempt, salaried position. Responsible for the successful day-to-day operations of the culin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FOOD SERVICE DIRECTOR

    FOOD SERVICE DIRECTOR

    Nutri-Service Food ManagementMoorestown, NJ, US
    serp_jobs.job_card.full_time
    The Food Service Director (FSD) manages the food service program at a school district.The FSD is responsible for all meal production, menu planning, purchasing, and ordering of product for meals in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager - Hospitality - #921

    Assistant Manager - Hospitality - #921

    SheetzRoyersford, PA, US
    serp_jobs.job_card.full_time
    Assistant Manager Of Hospitality.Are you the type of person who gets your kickz from making someones day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Food Runner

    Food Runner

    BlueplateMullica Hill, NJ, US
    serp_jobs.job_card.full_time
    South Jersey Restaurant… fast pace farm to fork concept .We are looking for a reliable and energetic Food Runner to join our team and help keep service smooth and efficient.Deliver food...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Assistant Manager

    Restaurant Assistant Manager

    Firehouse SubsWest Chester, PA, US
    serp_jobs.job_card.full_time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30