Lead Concierge - full time

Job Description

Job Description

You provide the first impression for all visitors and calls coming into the Sunnyside community! Located front and center of our Assisted Living neighborhood, you interact with residents and guests in person and over the phone. This is a busy position for someone who enjoys working with people and can multitask.

Benefits

Medical insurance, Prescription drug coverage, 401K with company match, Holiday / Overtime pay, Paid time off, Educational Tuition Reimbursement

Culture

At Sunnyside Manor, our culture is rooted in compassion, respect, and teamwork. We are committed to providing exceptional care to our residents while supporting our staff with a collaborative and positive work environment. We value open communication, professional growth, and a strong sense of community among our team members.

Responsibilities

• Acknowledge and greet all residents & their guests with courtesy and customer service.
• Screen all visitors to the building, ensure that they sign in and out.
• Answer all phone calls in a timely and professional manner.
• Sort and organize daily mail for delivery, including packages and supplies.
• Respond to resident questions, requests and needs in a courteous and professional manner.
• Update information center daily, including activities calendar for the day and dining menu.
• Maintain appearance of the surrounding reception and living room area (straighten and arrange pillows, water flowers, etc.)
• Manage the Front Desk calendar and schedule for part-time evening and weekend staff.
• Update Front Desk staff on policy changes and day-to-day developments as needed.
• Serve as main point of contact for Front Desk Receptionist team.

We treat our employees like family by offering benefits for growth, health and happiness :

Paid holidays, vacation and personal days

Health Insurance

401K + company match

Tuition reimbursement for continuing health higher education

Free meals during your scheduled shift

The salary range posted reflects the potential pay for this role and does not include additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, certifications / training, etc.

Requirements

Authorized to work in the US without sponsorship

Accept a background check to be performed

Minimum High School Degree

English

Equal Opportunity Employer

Sunnyside Manor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #cmggsqe0h8bb70inplgoiyoeo