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SAS & Mainframe Application Support Engineer at Atlantis IT group Ontario, CA

SAS & Mainframe Application Support Engineer at Atlantis IT group Ontario, CA

Itlearn360Ontario, CA, US
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Overview

SAS & Mainframe Application Support Engineer job at Atlantis IT group. Ontario, CA.

Location : Toronto

Responsibilities

  • Build new capability and investigations; provide production support for applications running on SAS and Mainframes; handle job abends and ensure incidents are resolved according to SLA.
  • Knowledge and experience with SAS Base and SAS macro programming; UNIX / AIX shell scripting; DB2 and SQL (or general SQL knowledge); exposure to SAS Enterprise Guide, SAS Interactive, SAS Management Console; and job schedulers such as CA7 and AutoSys.
  • WebSphere, SOAP-based web services, and SQL for batch processing; exposure to Spring, Hibernate, Unix, and JSF programming.
  • Provide production support to Java / J2EE applications; resolve L3 incidents; diagnose and analyze incidents; cooperate with TD group for investigation and analysis.
  • Provide temporary or permanent solutions that eliminate root causes; document and report incidents; follow up for Priority 1 or Priority 2 incidents until resolution.
  • Weekend on-call support as needed.
  • Mainframe responsibilities include : JCL, PROCS, TSO, ISPF, z / OS, IBM utilities; exposure to COBOL and SAS programming; mainframe data structures, data extraction / manipulation (VSAM, DB2).
  • Produce SAS data reviews, code SAS scripts, and extract reports; provide production support for mainframe applications and manage job abends.

Qualifications / Experience

  • Experience : 8+ years recommended.
  • Experience in client-facing or client support roles, working on support projects and resolving tickets within SLAs.
  • Experience with ITSM Incident Management, application support & upgrade support, diagnosis and resolution.

    • J-18808-Ljbffr

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    Application Support Engineer • Ontario, CA, US