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Production Manager - Recruiting / Sales

Production Manager - Recruiting / Sales

LocumTenens (Jackson Healthcare)Alpharetta, GA, US
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Production Manager - Sales

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself : https : / / share.vidyard.com / watch / VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Production Manager - Sales is responsible for managing a team of associates within their respective division and is also responsible for making scheduled marketing sales calls to new and existing clients within their assigned territory. This role maintains account histories and completes marketing assignments. The Production Manager - Sales enters client data and updates the database with job postings. The Production Manager - Sales maintains relationships with clients within their respective territory to solicit feedback, provide support, solve issues, and gain additional business / job orders. %s of time spent between essential functions and basic duty categories will vary based on the number of direct reports managed.

Essential Functions And Basic Duties :

  • Sources, generates, and prospects sales leads by making telephone calls to clients by contacting clients via telephone calls, e-mails, text messages and third-party site messaging
  • Contacts client facility leaders including but not limited to c-suite executives, medical directors and department heads to qualify them, sell our services, and inquire about needs for locum tenens coverage
  • Reviews external job boards to prospect new business opportunities
  • Qualifies the viability of client opportunities
  • Updates and verifies pertinent information such as client contact name, job titles, contact information, staffing levels, and personnel needs for specialty departments in the company database information
  • Enters open orders for respective clients
  • Ensures the integrity and accuracy of information entered in the company database
  • Conducts "two bite" check-ins with clients to ensure orders have been filled to their satisfaction
  • Manages daily schedule of calls, meetings, and follow ups
  • Achieves / exceeds daily and monthly activity goals and metrics as set by their manager; exceeds KPI production metrics measured by all communication activity
  • Keeps management informed of area activities, significant issues, and changes in volume

Account Management

  • Identifies potential future needs with existing clients by building and maintaining business relationships
  • Ensures client needs are satisfied and that they are informed of new products and price changes
  • Resolves client requests, complaints, and issues
  • Follows up with clients routinely to ensure there are no additional challenges
  • Team Management

  • Manages daily operations of direct reports, ensuring they meet daily metrics and budget goals
  • Directs team processes and procedures; ensures work is completed in accordance with Company standards
  • Trains, develops, and motivates associates to achieve desired goals
  • Assists in creation of team contests; implements associate engagement strategies
  • Interviews and selects candidates for hire
  • Conducts annual performance evaluations; coaches associates to maximum performance
  • Creates and delivers associate corrective actions and performance improvement plans as needed
  • Keeps senior management informed of accomplishments and / or opportunity for improvement
  • Secondary Functions (If Applicable)

  • Serves as a liaison to cross-function internal groups
  • May work on team scorecard initiatives
  • Leads team production meetings
  • May work on special projects or other duties as assigned
  • Supervisory / Budgetary / External Communication Responsibility

  • Manages a team of 1-5 Associate Account Executives and Account Executives
  • Assists with budget forecasting and planning
  • Communicates with external clients
  • Qualifications Education, Work Experience, Certifications

  • High School Diploma or equivalent required; Bachelor's degree preferred
  • Proven track record of gaining new business and managing accounts required
  • Internal candidates : 2+ years as a Senior Account Executive preferred
  • External candidates : 6+ year(s) of sales or recruiting experience required
  • Prior experience leading teams preferred
  • Knowledge, Skills, And Abilities

  • Ability to adhere to and exhibit the Company Values at all times
  • Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
  • Working knowledge of Salesforce or relative CRM systems
  • Ability to effectively manage multiple competing priorities in a fast-paced sales environment
  • Excellent understanding of staffing processes and strategies
  • Strong understanding of internal processes
  • Strong attention to detail
  • Strong customer service mindset
  • Strong organizational and time management skills
  • Ability to work independently
  • Strong communication skills - both oral and written
  • Solid critical thinking and creative problem-solving skills
  • Ability to negotiate and influence
  • Ability to research leads and potential business opportunities
  • Ability to work with sensitive information and maintain confidentiality
  • Ability to mentor, train, and motivate others
  • Ability to travel up to 10% for conferences and / or client visits
  • Key Competencies Required

  • Ensures Accountability
  • Persuades
  • Action Oriented
  • Being Resilient
  • Manages Ambiguity
  • Resourcefulness
  • Manages Complexity
  • Drives Results
  • Interpersonal Savvy
  • Demonstrates Self-Awareness
  • Nimble Learning
  • Instills Trust
  • Physical, Mental, Working Condition, And Travel Requirements

  • Typical office environment - sedentary with typing, writing, reading requirements
  • May be able to sit or stand
  • Speaking, reading, writing, ability to use a telephone and computer
  • Ability to exert up to 10 lbs. of force occasionally
  • Ability to travel up to 10%
  • Ability to interpret various instructions
  • Ability to deal with a variety of variables under only limited standardization
  • What Is In It For You

    Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions). Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance). Paid maternity and paternity leave. Company sponsored 401k plan with company matching. PTO that accrues at a rate of 15 days / year for 1st year and continues to increase with tenure. Tuition reimbursement for continuing education. An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

    Disclosures

    Smoking / vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our

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