Talent.com
Director of Operations - Quick Service Restaurant

Director of Operations - Quick Service Restaurant

Leap BrandsMcAllen, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Position Summary :

  • The Director of Operations is responsible for leading the operational success of franchise and / or company-owned units within an assigned territory.
  • This role is highly focused on building strong franchise relationships, driving operational consistency, improving unit-level profitability, and supporting strategic growth initiatives .
  • The ideal candidate is a results-driven leader with deep multi-unit restaurant experience and a proven ability to influence and inspire operators.

Key Responsibilities :

  • Operational Leadership : Oversee day-to-day operational performance of all restaurants in assigned region.
  • Ensure adherence to brand standards, food safety protocols, and guest experience metrics.
  • Conduct regular business reviews and store visits to assess operations and recommend improvements.

    • Franchise Partner Support :

  • Serve as primary liaison for franchise owners and operators, providing coaching, resources, and tools to help them achieve operational and financial targets.
  • Support new franchise openings, including training, onboarding, and market launch execution.
  • Build strong, trust-based relationships with franchise partners to foster collaboration and alignment with brand goals.

    • Financial Performance :

  • Monitor P&L statements, identify opportunities to increase sales and profitability, and implement solutions in partnership with franchisees and managers.
  • Support pricing strategies, cost control initiatives, labor optimization, and inventory management.

    • Team Development :

  • Mentor and develop field operations team members (e.g., Area Coaches, Training Managers).
  • Provide guidance on leadership development and succession planning for franchisee teams.

    • Strategic Growth Initiatives :

  • Partner with leadership to execute market expansion strategies, remodels, and new unit openings.
  • Identify operational best practices and standardize them across the franchise network.
  • Collaborate cross-functionally with Marketing, Supply Chain, Training, and Development teams to drive brand success.

    • Qualifications :

  • 7+ years of progressive multi-unit leadership experience in the QSR, fast-casual, or franchise restaurant industry.
  • Strong background in franchise operations management, preferably supporting multiple owners across a region or national territory.
  • Proven success in improving sales, profitability, and operational execution at scale.
  • Exceptional relationship-building, coaching, and influencing skills.
  • Solid understanding of restaurant P&L, KPIs, and financial drivers.
  • Experience supporting large-scale openings, market launches, and growth initiatives.
  • Ability to travel  Bachelor’s degree in Business, Hospitality, or related field preferred.
  • Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Director Of Service • McAllen, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Restaurant Manager - Alamo, TX

    Restaurant Manager - Alamo, TX

    Church's ChickenAlamo, TX, US
    serp_jobs.job_card.full_time
    Church's Restaurant General Manager.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Job Director of Quality Engineering

    Job Director of Quality Engineering

    AmetekHidalgo, TX, US
    serp_jobs.job_card.full_time
    Director Of Quality Engineering.Location : Hidalgo, TX, US, 78557.Business Unit : Sensors & Fluid Management.The Director of Quality Engineering will be responsible for supporting quality engineering...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Operations Supervisor

    Call Center Operations Supervisor

    Teleperformance USAMcAllen, TX, United States
    serp_jobs.job_card.full_time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Raising Cane'sMcallen, TX, US
    serp_jobs.job_card.full_time
    Initial hiring pay range (based on location, experience, etc.At Raising Cane's Chicken Fingers, we serve only the most craveable chicken finger meals it's our One Love! Known for our great Crew an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director of Hospital Sales

    Director of Hospital Sales

    ImageFIRST Healthcare Laundry SpecialistsMcallen, TX, US
    serp_jobs.job_card.full_time
    Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRS...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - Mission, TX

    Restaurant Manager - Mission, TX

    Church's ChickenMission, TX, US
    serp_jobs.job_card.full_time
    General Manager at Church's Restaurant.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accura...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Director of Home Health Clinical Services - WellMed Homecare Dimensions

    Director of Home Health Clinical Services - WellMed Homecare Dimensions

    OptumMcAllen, TX, US
    serp_jobs.job_card.full_time
    WellMed, part of the Optum family of businesses, is seeking a Director of Clinical Services to join our team in Mcallen, TX. Optum is a clinician-led care organization that is changing the way clini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Operations Lead - FT

    Operations Lead - FT

    At Home Stores LLCHidalgo, TX, US
    serp_jobs.job_card.full_time
    To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - Donna, TX

    Restaurant Manager - Donna, TX

    Church's ChickenDonna, TX, US
    serp_jobs.job_card.full_time
    Church's Restaurant General Manager.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - Hidalgo, TX

    Restaurant Manager - Hidalgo, TX

    Church's ChickenHidalgo, TX, US
    serp_jobs.job_card.full_time
    The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Clinical Services -Homecare Dimensions Mcallen or Corpus - 2280614

    Director of Clinical Services -Homecare Dimensions Mcallen or Corpus - 2280614

    UnitedHealth GroupMcallen, TX, US
    serp_jobs.job_card.full_time
    WellMed, part of the Optum family of businesses, is seeking a Director of Clinical Services to join our team in McAllen, TX. Optum is a clinician-led care organization that is changing the way clini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - Pharr, TX

    Restaurant Manager - Pharr, TX

    Church's ChickenHidalgo, TX, US
    serp_jobs.job_card.full_time
    Church's Restaurant General Manager.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - San Juan, TX

    Restaurant Manager - San Juan, TX

    Church's ChickenSan Juan, TX, US
    serp_jobs.job_card.full_time
    Church's Restaurant General Manager.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Transportation Operations - (Immediate Opening)

    Director of Transportation Operations - (Immediate Opening)

    IDEA Public SchoolsWeslaco, TX, US
    serp_jobs.job_card.full_time
    Director of Transportation Operations.The Director of Transportation Operations will be responsible for planning and administering the day-to-day operations of a complex and demanding school bus tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - Rio Grande City, TX

    Restaurant Manager - Rio Grande City, TX

    Church's ChickenRio Grande City, TX, US
    serp_jobs.job_card.full_time
    Church's Restaurant General Manager.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLCHidalgo, TX, US
    serp_jobs.job_card.full_time
    Our Vision : To become the leading Home Dcor retailer.Our Mission : Enable everyone to affordably make their house a home. Job Summary : The Operations Lead (OL) oversees store processes and supports a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Denny'sRio Grande City, TX, US
    serp_jobs.job_card.full_time
    Denny's is America's Diner, and our employees love feeding people! Not just the perfect breakfast or burger, but feeding the lives of our customers by giving them a place to share great conversatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - Franchise

    Restaurant Manager - Franchise

    Denny'sEdinburg, TX, US
    serp_jobs.job_card.full_time
    This job posting is for employment at an independently owned and operated franchise of Denny's.As a Restaurant Manager, you will never be bored. You will be responsible for making sure the restauran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30