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Business Operations Coordinator

Business Operations Coordinator

Falcon s Beyond GlobalOrlando, FL, US
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Job Description

Job Description

Job Summary :

Falcon’s Beyond is a diversified global entertainment, consumer experience, and technology enterprise that accelerates intellectual property activations concurrently across physical and digital experiences.

Working at Falcon’s means practicing your craft among collaborative and friendly professionals. We have attracted top talent from the feature film and visual effects industries, top theme park destinations, the video game industry, and others. Our work can be experienced in theme parks, museums, zoos, aquariums, location-based entertainment venues, live events, themed restaurant, and retail locations, and more!

The Business Operations Coordinator plays a key supporting role in ensuring smooth day-to-day office operations, efficient administrative systems, and high-quality support for internal teams. Reporting to the Senior Manager of Business Operations, this individual helps maintain effective workflows across departments, assists in vendor and facilities coordination, supports budgeting tasks, and contributes to internal communication and event planning. The ideal candidate is organized, proactive, tech-savvy, and eager to collaborate with teams to enhance the overall employee and operational experience.

Essential Functions :

  • Operational Support : Assist in maintaining office systems, supply procurement, equipment tracking, and vendor coordination to ensure smooth daily operations.
  • Workplace Organization : Maintain the tidiness and organization of the office building, including but not limited to conference rooms, common areas, and shared workspaces.
  • Cross-Functional Collaboration : Partner with HR, Finance, and departmental leads to provide administrative and logistical support on projects, processes, and organizational initiatives.
  • Executive & Team Assistance : Support calendar management, travel planning (domestic and international), meeting coordination, and executive correspondence as needed.
  • Reporting & Documentation : Assist with budget tracking, expense reconciliation, invoice processing, and preparation of simple reports or dashboards for leadership.
  • Inventory Tracking : Label, track, and monitor all systems and equipment, maintaining accurate records in asset databases and spreadsheets to ensure proper inventory management.
  • Internal Communications : Help draft internal announcements, maintain office directories and calendars, and support communication for office-wide initiatives.
  • External Communications : Answer incoming phone calls promptly, provide helpful information, and route calls or take messages as needed while maintaining a professional and friendly demeanor.
  • Employee Experience : Contribute to a positive and organized work environment by supporting office culture programs, wellness events, and onboarding logistics.
  • Event Coordination : Provide logistical support for all company events, including but not limited to running local errands for supplies, catering, and last-minute needs; facilitating event setup and teardown; and ensuring smooth on-site execution through proactive problem-solving and coordination with vendors and internal teams.
  • Technology & Systems : Maintain organized digital filing systems using Microsoft Office Suite and collaboration platforms such as Teams and Zoom.

Qualifications and Requirements :

  • Education : Associate’s degree in Business Administration, Operations, Communications, or a related field—or equivalent relevant experience.
  • Experience : 2+ years in an administrative, operations, or executive support role; experience in a fast-paced office setting preferred.
  • Transportation : Valid driver’s license and dependable means of transportation are required for this position.
  • Physical Requirements : Ability to lift, carry, and move objects weighing up to 25 pounds is essential for this position.
  • Technical Proficiency : Intermediate to advanced skills in Microsoft Office Suite (especially Outlook, Excel, PowerPoint); familiarity with tools like Zoom, SharePoint, and Microsoft Teams.
  • Skills & Attributes :
  • Strong organizational and time-management skills

  • Clear written and verbal communication
  • High attention to detail and accuracy
  • Collaborative spirit with the ability to work across teams
  • Adaptability and a proactive approach to solving problems
  • Professional discretion and ability to handle confidential information
  • Falcon’s Beyond Global, LLC is a drug-free workplace and employment is contingent upon passing a drug screen. We are an equal employment opportunity employer dedicated to promoting an inclusive, diverse and innovative environment for our employees. We provide all qualified applicants with employment consideration without regard to race, color, religion, sex, pregnancy, childbirth, ancestry, national origin, age, protected veteran status, marital status, genetic information, gender identity or expression, sexual orientation, disability, or any other protected status in accordance with applicable federal, state or local laws.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local laws. Falcon’s Beyond Global, LLC is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability with the job application process, please contact us at 407.909.9350 and let us know the nature of your request and your contact information.

    About Us :

    Falcon’s Beyond is a diversified global entertainment, consumer experience, and technology enterprise that is reimagining how we play, travel, shop, dine, relax and are entertained.

    Situated at the intersection of technology and entertainment, Falcon’s accelerates intellectual property (IP) activations concurrently across physical and digital experiences through three core business units : Falcon’s Creative Group, Falcon’s Beyond Destinations and Falcon’s Beyond Brands. Falcon’s Creative Group is one of the world’s leading master planners having planned more than $100 billion worth of award-winning experiences. Falcon’s Beyond Destinations develops, owns, and operates resort hotels, theme parks, retail, dining and entertainment venues, including Falcon’s Resort by Meliá in Punta Cana and its award-winning Katmandu theme parks. Falcon’s Beyond Brands develops and deploys both proprietary and partner IP across multiple platforms through animated and live-action media content, gaming, music and retail consumer products. The company is headquartered in Orlando, FL, USA. Learn more at falconsbeyond.com.

    NOTE :

    This document outlines the general nature and level of work expected from individuals in this role. This is not intended to be an exhaustive list of responsibilities, duties, and / or skills. Additional duties may be required as necessary by supervisory personnel. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.

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