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Fulfillment Associate - On-site
Fulfillment Associate - On-siteLoot Labs • Warrendale, PA, US
Fulfillment Associate - On-site

Fulfillment Associate - On-site

Loot Labs • Warrendale, PA, US
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Job Description

Job Description

Loot Labs is on a mission to make collecting fun. We are passionate about bridging the gap between collectible markets and avid collectors.

Our product, Boxed.gg, offers a marketplace that facilitates the purchase and trade of digital items in an accessible manner. The platform initially focused on physical trading card games such as Pokémon, Magic : The Gathering, and Yu-Gi-Oh!, allowing users to digitally unbox rare cards and have the physical items shipped to their doorsteps.

We believe that collecting should be more than just transactions—it should be a journey. Our team of passionate gamers, tech wizards, and collectors themselves are committed to making that vision a reality.

Join us at Loot Labs and unlock a new dimension of collecting!

Role Description

The Fulfillment Associate is responsible for ensuring that customer orders are processed efficiently, accurately, and in a timely manner. This role involves a range of tasks from inventory management to packing and shipping orders.

Key Responsibilities

Order Processing - Accurately pick items from inventory based on customer orders.

Quality Control - Inspect products for defects or damages before packaging.

Packaging - Securely package products to prevent damage during transit.

Inventory Management - Restock inventory and assist in conducting inventory audits.

Shipping - Label and ship packages, ensuring that the correct carrier service is used.

Returns Processing - Handle returns, inspecting returned items, and restocking as appropriate.

Documentation - Maintain accurate records of inventory and orders processed.

Customer Service - Assist with customer inquiries related to shipping and order status.

Team Collaboration - Work closely with team members to meet daily fulfillment targets.

Qualifications

Education : High school diploma or equivalent.

Experience : Prior experience in warehouse operations, inventory management, or a related field is a plus.

Technical Skills : Basic computer proficiency, including familiarity with inventory software and systems.

Physical Requirements : Ability to lift up to 50 lbs and stand for extended periods throughout the day.

Attention to Detail : Keen eye for detail to ensure accuracy in order processing and inventory management.

Communication Skills : Strong verbal and written communication abilities to effectively interact with team members and provide customer service.

Preferred Skills

Gaming Interest : A passion for gaming or collectibles is highly beneficial, as it aligns with the company's culture and customer base.

Problem-Solving Abilities : Capacity to troubleshoot issues during the order fulfillment process quickly.

Time Management : Efficient in managing time to meet daily targets and handle multiple tasks simultaneously.

Customer Service Orientation : Experience in customer service, especially in handling customer inquiries and concerns regarding orders.

Teamwork Skills : Proven ability to work effectively as part of a team to achieve collective goals.

Adaptability : Comfortable working in a dynamic, fast-paced environment and able to adapt to changing priorities.

Ability to Commute to Warrendale, PA 15086 is required

Work Location : In person

Pay : $14.00 - $16.00 per hour

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Fulfillment Associate • Warrendale, PA, US