General Manager

Chef's Special is looking for a new General Manager who exercises good judgement, has an ambitious nature and knows how to read a room. It is imperative our managers lead by example to cultivate a welcoming and professional atmosphere for the staff and guests alike. Candidates should be solution focused and enjoy a fast paced environment while keeping their cool under pressure. This position is best suited for a forward thinking individual with a strong sense of self. Our ideal candidate has experience in a volume atmosphere. The General Manager is expected to work 5 days a week and 40-50 hours with open availability.

Chef's Special Cocktail Bar is a full service restaurant and cocktail bar with 50 dining room seats, 21 bar stools and an additional 30 patio seats during the warm  months. We serve homestyle Chinese- American food along with bold cocktails that balance tropical and floral flavors. We are open 7 days a week for dine-in, take-out and delivery.

Along with your resume please submit a cover letter with details on how your management style and experiences support the characteristics listed above.

BENEFITS :

100% subsidized Blue Cross & Blue Shield PPO

100% subsidized dental insurance

Three weeks paid time off

Cell phone stipend

Dining discounts at Chef's Special & Giant

Bonus Opportunities

RESPONSIBILITIES :

• ensures the restaurant is fully operational and  functioning   to the best of its ability
• oversees  the work of two floor managers, two supervisors and twenty Front of House employees
• creates a hospitable culture of with sincerity and customization to the guest experience
• leads with generosity and builds trust with their team
• resolves customer facing issues with professionalism
• meets regularly with staff for feedback on operations
• possesses strong knowledge and ability to program third party systems such as Toast, Resy and Caviar
• develops strong ability to use applications such as Wordpress and InDesign
• manages store revenue from sales to comps and discounts
• performs accurate bi-weekly payroll reports and manages staff PTO
• interviews, onboards and trains new Front of House staff members
• updates and implements new hire  training materials
• sets clear expectations for staff and floor managers
• develops  intuitive systems for service that create efficiency for staff while maintaining a welcoming atmosphere for guests
• creates policies with intention and implements them consistently
• creates an equitable and safe environment for staff and guests
• disciplines in a fair and consistent manner
• communicates honest feedback regularly to staff and other managers
• create and improves internal policies
• hosts weekly manager meetings with agenda, goals and focus for team
• helps organize and execute special events
• keeps the space and equipment clean, organized and operational
• supports staff on the floor during the shift