Patient Sales Coordinator / MA

Job Description

Job Description

Benefits :

401(k)

Employee discounts

Paid time off

Job Responsibilities :

• Serve as the primary point of contact for prospective and existing patients, providing information on cosmetic procedures and pricing.
• Conduct consultations, answer inquiries, and guide patients through the scheduling and pre-operative process.
• Utilize sales techniques to convert leads into scheduled treatments and maintain strong patient relationships.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Assist in post-operative follow-ups and provide patient education as needed.
• Create and manage engaging social media content to enhance brand presence and attract new clients.
• Develop marketing campaigns, collaborate with influencers, and monitor online engagement to drive business growth.
• Coordinate and participate in promotional events to increase patient outreach.
• Support front desk operations, including scheduling, phone calls, and administrative tasks.

Qualifications :

• Medical Assistant Certification (Required).
• Experience in patient sales, consultations, or customer service within a medical or cosmetic setting.
• Strong understanding of social media marketing and experience managing platforms like Instagram, TikTok, and Facebook.
• Knowledge of medical terminology and cosmetic surgery procedures is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and maintain a high level of organization.
• Bilingual (Required).