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Billing Coordinator

Billing Coordinator

BrightSpring Health ServicesLouisville, KY, United States
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Billing Coordinator

Job Locations

US-KY-LOUISVILLE

ID

2025-175898

Line of Business

Pharmacy Alternatives

Position Type

Full-Time

Our Company

Pharmacy Alternatives

Overview

Join our PharMerica team! Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression!

This is a hybrid opportunity. Applicants must reside in or a commutable distance to Louisville, KY

Hybrid Schedule M,Tu,Th, Fr (remote) W Onsite 8 : 30 am to 5 : 00 pm ET

The ideal candidate will have e xperience in a healthcare billing environment (pharmacy preferred) and be familiar with online claims processing and Medicaid and Medicare billing practices.

We offer : DailyPay

Flexible schedules

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Tuition Assistance

Employee Discount Program

401k

Paid time off

Tuition reimbursement

Our pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Responsibilities

Receives in-bound communications from customers, and / or facility personnel, documenting real-time call in software tracking log, following specific questioning to gather pertinent facts, recording situation electronically, resolving when applicable or forwarding concerns to appropriate functional area for resolution. Associate will follow-up on all issues and serve as key point of contact to ensure customer satisfaction and positive customer outcome

  • Works with other functional areas to resolve customer problems, documents problems in system database, and notifies appropriate parties of what actions have or need to be taken
  • Recognizes deviation and irregularities relating to data, processes and system requirements and seeks resolution from originator, supervisor or director
  • Performs outbound courtesy calls as designated by the business guidelines
  • Achieves Call Center metrics
  • Maintains the confidentiality of employees and patients / resident's demographic and medical information
  • Maintains work records and area per department requirements
  • Performs other tasks as assigned.

Qualifications

Education / Learning Experience :

  • Required : High School Diploma
  • Desired : Associates Degree

    • Work Experience :

  • Required : Four years of Call Center Inbound / Outbound Experience
  • Desired : Previous healthcare experience preferred; Inside / Outside sales experience

    • Skills / Knowledge :

  • Required : Computer Literacy, data entry skills, project management skills

    • Behavior Competencies :

  • Required : Must have good oral & written communication skills, detail & results orientation, problem solving skills, and team work

    • About our Line of Business

    Pharmacy Alternatives, an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I / DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmacyalternatives.com. Follow us on Facebook and LinkedIn.

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    Billing Coordinator • Louisville, KY, United States