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Risk Services Analyst
Risk Services AnalystReimagined Parking • Miami, FL, US
Risk Services Analyst

Risk Services Analyst

Reimagined Parking • Miami, FL, US
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Description

Reimagined Parking is seeking a Risk Services Analyst to serve as the enterprise administrator and owner of our Risk Management Information System (RMIS), with a primary focus on Riskonnect. This role will ensure the accuracy, integrity, and strategic use of claims, safety, insurance, and operational data across North America. The Risk Services Manager will manage the RMIS platform, integrations, reporting, dashboards, and analytics while serving as the primary liaison with system vendors, internal stakeholders, and external partners.

The ideal candidate is highly analytical and detail-oriented, with strong experience in data management, reporting, and system administration. They will transform raw data into actionable insights for senior leadership, ensuring the RMIS platform is optimized to drive decision-making, improve operational performance, and support financial and risk management strategies.

Key Responsibilities

RMIS Ownership & Administration

  • Serve as the primary administrator and owner of the Riskonnect RMIS platform, including system configuration, upgrades, testing, and release management.
  • Manage user setup, security, permissions, and roles to ensure proper system access and compliance.
  • Maintain and enhance system integrations with HR, Finance, Operations, TPA, and carrier platforms.
  • Act as the main point of contact for RMIS vendor relationships, contracts, and ongoing support.

Data Management & Integrity

  • Oversee all aspects of data governance within RMIS, ensuring accuracy, consistency, and completeness across claims, exposures, insurance, and safety data.
  • Conduct regular audits and reconciliations with carriers, TPAs, actuarial partners, and Finance.
  • Establish and maintain standardized data definitions, documentation, and workflows.
  • Reporting, Dashboards & Analytics

  • Build and maintain executive-ready dashboards, reports, and analytics to provide insights on claim frequency, severity, and cost drivers.
  • Deliver routine and ad-hoc reporting to senior leadership, Finance, Operations, Safety, and external partners.
  • Perform trend analysis, forecasting, and scenario modeling to support risk mitigation and insurance strategy.
  • Translate business questions into analytic solutions that drive measurable impact.
  • Risk & Business Support

  • Partner with Finance and Risk to provide renewal data, actuarial support, and risk financing analysis.
  • Support claims, safety, and operational teams with data-driven insights that highlight high-impact locations, loss trends, and improvement opportunities.
  • Develop and maintain tools and reporting that support compliance, safety programs, and strategic risk initiatives.
  • Support Fleet Management and Policy / Compliance programs in system administration as required
  • Support RMIS Audit tool functionality and field deployment, to include assignments, program management, key insights learned, and application of CAPA process
  • Training & Stakeholder Collaboration

  • Provide RMIS training, documentation, and ongoing support for users across departments.
  • Collaborate with Operations, HR, Legal, Finance, and external partners to align system use and data reporting needs.
  • Drive user adoption of RMIS dashboards, tools, and analytics across the enterprise.
  • Skills, Knowledge and Expertise

  • Bachelor’s degree in Risk Management, Information Systems, Data Analytics, Business, or related field.
  • 5+ years of experience in RMIS administration, data analytics, or risk systems management.
  • Demonstrated success owning and managing RMIS platforms, with Riskonnect experience highly preferred.
  • Proficiency in SQL, Power BI, Tableau, or similar analytics / reporting tools a plus.
  • Professional designations (ARM, CPCU, CRM) or vendor certifications preferred but not required.
  • Benefits

    Join our team and enjoy an outstanding benefits package, including :

    Annual Discretionary Incentive plan : Designed to align pay with performance.

    Generous Paid Time Off : Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

    Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.

    Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

    401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.

    Employee Assistance Program : Access behavioral Health Care to assist with personal needs for you and your family members.

    Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones

    United States - California applicants only :

    The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.   A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

    Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf .   Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .

    The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

    Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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