Patient Care Coordinator

Job Title : Patient Care Coordinator

Supervisor : Regional Director

Position Summary

The Patient Care Coordinator (PCC) is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs, and delivering solutions through recognizing the needs and opportunities that exists while coordinating all clinic and patient support services within their specific clinic location(s). The PCC screens the patient to determine how we can best help them.

Travel between 2 clinics located in Loveland and Longmont, CO required

Essential Duties and Responsibilities :

• Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
• Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.
• Schedule and confirm appointments and conduct outbound retention calls to patients.
• Coordinate provider's schedule and ensure the smooth and efficient flow of patient care while in the office.
• Check patients in and out, collect and record payments, track revenue and accounting activities to include : petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.

Education and Experience Requirements

Required Skills :

Physical Demands :

Compensation

$17.00 - $20.00 an hour plus Bonus