Manager Patient Access

Overview

The Manager of Patient Access is responsible for overseeing the day-to-day management of Patient Access and Customer Service / Call center functions in the hospital to achieve and maintain effective, efficient operations, as well as optimizing performance in a rapidly changing health care environment to ensure compliance with federal, state, and organizational rules, regulations, and policies.

This position serves as a patient and employee advocate in a highly visible position and understands the importance of Patient Experience and employee relations. Successful fulfillment of these responsibilities will promote the patient and employee experience, provide for prompt and accurate registration processes and ensure compliance with various governmental regulations that impact day to day operations.

Hours : Monday-Friday 8am-5pm

Location : Onsite - Waterloo, IA

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few :

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Leadership and Management

Qualifications

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