Retail Support Associate

Are you a highly organized and customer-focused individual ready to support a vibrant retail environment and deliver exceptional experiences?

Valiant Enterprise, an agile firm adapting to evolving retail landscapes, delivering effective sales and marketing solutions that powerfully support AT&T Retail's initiatives. We are actively seeking a motivated Retail Support Associate. This essential role is perfect for someone who thrives on efficiency, attention to detail, and plays a crucial part in ensuring our retail space is welcoming, well-organized, and primed for customer engagement.

As a Retail Support Associate, you'll dive into the dynamic world of retail operations, learning the critical behind-the-scenes and front-line support functions that power a successful AT&T retail experience. You'll receive hands-on training in product merchandising, inventory management, customer greeting, and administrative support, all while contributing to a clean and inviting store atmosphere.

Key Responsibilities of the Retail Support Associate :

• Maintain the overall cleanliness and organization of the AT&T retail store, ensuring a visually appealing and comfortable environment for customers and staff.
• Ensure AT&T devices, accessories, and promotional materials are neatly arranged, clearly priced, and fully stocked to maintain an appealing retail display.
• Greet customers warmly upon entry, directing them to appropriate sales representatives or assisting with basic inquiries.
• Support inventory management, including receiving, unpacking, logging, and shelving new shipments of AT&T products and accessories.
• Process basic transactions such as accessory sales, returns, or exchanges efficiently and accurately using the point-of-sale system.
• Provide administrative support to the sales team and management, including data entry, filing, and preparing necessary documentation.
• Restock sales floor displays throughout the day to ensure products are readily available and the store appears fully merchandised.
• Handle customer feedback and direct specific service inquiries or complex sales questions to the appropriate AT&T Brand Representative or Retail Account Manager.
• Collaborate effectively with all team members to ensure smooth daily operations and a cohesive customer experience.
• Adhere to all company policies and procedures regarding retail operations, security, and customer interactions.