Talent.com
Box Office

Box Office

Deep Ellum Live LTDDallas, TX, US
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Job Description

Job Description

Box Officers work across three ticketing positions : ticket scanner, usher, and window seller.

Ticket Scanners :

  • Work carefully and efficiently to get people's tickets scanned, so that fans can enter the venue as quickly as possible
  • Use hand-held devices to process tickets
  • Troubleshoot simple ticketing issues at the entry point

Ushers :

  • Help fans locate their seats in reserved seating areas
  • Ensure only fans with the right tickets are allowed into reserved seating areas
  • Inform fans of potential seat upgrade opportunities

    • Window Sellers :

  • Sell tickets for night of show, and future shows to fans
  • Manage will call and guest list distribution
  • Troubleshoot complex ticketing issues using ticketing software

    • Other Duties :

  • Assist with pre-show venue set-up, and post-show venue teardown duties as needed
  • Sweep, mop, and clean assigned areas post-show
  • Aid in chair set-up for fully seated shows
  • Work a variety of roles for occasional private events
  • Provide excellent customer service in a fast-paced, sometimes stressful environment
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    Box Office • Dallas, TX, US

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