LEAD TEAM MEMBER FT - pOpshelf

Join The Dollar General Journey

Dollar General values each and every one of its employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to serve?

Overview

Popshelf's seeks to provide fun finds for less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. Popshelf stores offer a trendy and rotating selection of seasonal, houseware, home dcor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

Lead Team Member

General Summary

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The Lead Team Member assists customers in locating and purchasing merchandise, operates a cash register, stocks and recovers merchandise, cleans the store, and performs other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

Duties and Essential Job Functions

Provides superior customer service to exceed the customers expectations

Models product knowledge and selling techniques to enhance the customer experience

Maintains a safe, clean and well-organized store environment that delights our customers and employees

Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf?

With the assistance of company merchandising guidelines, rotates product to create eye-catching displays to drive sales

Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience

Ensures store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience

Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications

Operates cash register and scanner to itemize and total customers purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary

Assists customers in self-checkout process at multiple register terminals simultaneously

Cleans the store; takes out trash; dusts and mops store floors; cleans restroom and stockroom; and helps set up sidewalk displays

Opens and closes the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leaders absence

Qualifications

Knowledge and Skills

Effective interpersonal and oral communication skills

Understanding of safety policies and practices

Ability to read and follow planogram and merchandise presentation guides

Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages

Ability to perform cash register functions

Knowledge of cash, facility, and safety control policies and practices

Knowledge of cash handling procedures including cashier accountability and deposit control

Work Experience and / or Education

High school diploma or equivalent and six months of supervisory experience (or related experience / training) preferred

Working Conditions and Physical Requirements

Frequent walking and standing

Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks

Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts)

Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

Occasional climbing (using ladder)

Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings

Fast-paced environment; moderate noise level

Exposure to strong scents and fragrances

Occasionally exposed to outside weather conditions

Occasionally exposed to wet floor surfaces

Occasionally exposed to household and industrial cleaning solutions

Popshelf is an equal opportunity employer