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Secret Shopper (Sacramento)

Secret Shopper (Sacramento)

Stress Free IncSacramento, CA, United States
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Secret Shopper

Join the team at Stress-Free Auto Care : Where your skills and passion drive success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint. Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Overview

Stress Free Auto Care seeks detail-oriented individuals to conduct confidential assessments of our customer service, quality, and overall customer experience. As a secret shopper, you will help us ensure the highest standards and consistency across all locations.

Responsibilities

  • Visit designated Stress Free Auto Care locations anonymously to evaluate customer service and facility conditions.
  • Accurately document experiences, interactions, and service details.
  • Complete and submit detailed evaluation forms promptly after each visit.
  • Provide constructive feedback to assist in improving customer experiences.

Qualifications

  • Excellent observational and written communication skills.
  • Ability to follow precise instructions and maintain confidentiality.
  • Reliable transportation to visit assigned locations.
  • Flexibility to complete assignments within required timeframes.
  • Previous experience as a secret shopper or in customer service is preferred but not required.

    • Compensation

  • $50 per authorized site visit; paid upon completion of each assignment.
  • Independent contractor role (1099); you manage your schedule and assignments.

    • Ready to elevate your career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

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    Secret Shopper • Sacramento, CA, United States

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