IT Specialist

A company is looking for an IT Specialist to provide support for IT departments and end users.

Key Responsibilities

Ensure quality, patient safety, and privacy through comprehensive support tactics

Prioritize incident response and service requests, solving end-users software and hardware issues

Collaborate with IT team members to troubleshoot and escalate issues related to network performance and security procedures

Required Qualifications

Associate's or Bachelor's degree in Information Systems, Communication, Education, or related field

Minimum 3 years of helpdesk related experience

Experience working in a clinical setting and / or with Healthcare Information Technology is preferred

Familiarity with desktop and mobile operating systems

Able to work independently while collaborating with a larger team