Customer Service Representative
VirtualVocationsMarietta, Georgia, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Representative to assist members with inquiries and issues.
Key Responsibilities
Handle incoming phone calls from members regarding billing, payments, and enrollments
Resolve issues on the first call by navigating complex computer systems
Document issues and report overall trends to facilitate service improvement
Required Qualifications
High school diploma / GED or equivalent work experience
Must be 18 years of age or older
1+ years of experience in a related environment using phones and computers
1+ years of experience working in healthcare
Familiarity with computer systems and ability to learn new technologies
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Customer Service Representative • Marietta, Georgia, United States
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