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Move Coordinator

Move Coordinator

JLLWashington, DC, US
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Move Coordinator

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Move Coordinator is responsible for the outcome of the move processes, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities. Responsibilities of this role include but are not limited to, coordination and execution of small and large office moves and changes.

Customer Experience

  • Manage all new hire onboarding information - reach out to admins / managers
  • Meet with admins and team managers to discuss / guide them through logistics, blocking, and the details of their moves.
  • Update move matrix, fill in customer information, technical requirements.
  • Assess cubicle condition, order missing parts, ergo changes.
  • Receive, compile and scrub move lists for potential issues
  • Review furniture layout, determine location for files and storage.
  • Deliver boxes, move labels, post pin ups, & deliver move instructions.
  • Determine mobile locations and prep furniture for drop in stations.
  • Act as liaison between teams and the move vendors, communicate any desk adds and last-minute seating updates.

Move Activities

  • Schedule movers and alert security, provide all names for badging.
  • Schedule disconnects and reconnects of computer, servers, printer, and phones.
  • Operate check-outs, check-ins, manage all locations, making sure all clients are where they are supposed to be.
  • On site for all vendors and customers during move.
  • Review completed move and make adjustments with vendor.
  • Coordinate vendors for installation of power / data as required.
  • Submit service tickets to have space cleaned, keys and chairs at desk.
  • Post Move Follow Up

  • Provide welcome communications with information on new location and site services.
  • Troubleshoot all lost or misplaced items.
  • Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs
  • Coordinate pick up of crates and / or boxes.
  • Following projects and incremental moves, update seat assignment for accurate reporting
  • Other projects, special assignments, and administrative duties as assigned
  • Sound like you? To apply you need to possess :

  • College preferred but not required with at least 3 years experience in a corporate environment.
  • Proficiency in a range of information technology tools and platforms.
  • Strong analytical, organizational, and presentation skills.
  • Excellent written and verbal skills
  • Personalized benefits that support personal well-being and growth :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

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    Move Coordinator • Washington, DC, US

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