Administrative Support Intern (Tampa)

Artheon Medical is where innovation, compassion, and excellence come together to redefine diabetes care. Artheon Medical stands as a nationally recognized leader in Durable Medical Equipment, specializing in diabetic supplies that make a difference. Our distinguished partnerships with industry giants like Abbott and Dexcom have empowered us to offer groundbreaking products, including the life-changing Abbott Freestyle Libre Continuous Glucose Monitoring (CGM) device.

Our Mission :

We were founded on a simple mission : to make healthcare better. Our unwavering dedication extends to providing the highest quality of support, convenience, and care. We believe that every patient has a unique story, and it is our responsibility to make every chapter better.

Position Overview :

Were seeking a Client Relations Intern to join our team in Downtown Tampa, FL . This internship provides valuable hands-on experience in healthcare administration, client relations, and patient support within a fast-paced, mission-driven environment.

The ideal candidate will be compassionate, detail-oriented, and eager to learn. Youll assist our Intake and Customer Success team with patient onboarding, scheduling, and communication ensuring every client and patient receives timely, professional, and respectful service. Youll play an important part in ensuring a smooth, positive experience for every patient and provider we serve.

Key Responsibilities :

• Provide exceptional customer service within the office, scheduling patient shipments, answering incoming calls, and assisting patients and providers
• Support patient intake, data entry , and documentation
• Communicate with referral sources, healthcare providers, and insurance partners
• Guide patients through the process of receiving medical equipment and supplies
• Promptly report and document customer concerns or grievances to supervisors
• Ensure confidentiality and maintain professional communication at all times
• Accurately record and forward customer issues to management for resolution
• Collaborate with team members to achieve daily service goals
• Adaptable : Willing to take on additional duties as needed related to collections or administrative support

Professionalism Expectations :

What We Offer :

Ideal Candidate :

This is a great opportunity for someone looking to gain valuable real-world experience in healthcare operations, customer success, and client relationship management.