Customer Success Consultant

A company is looking for a Consultant, Customer Success.

Key Responsibilities :

Define customer experience post-sales and collaborate with sales and CSMs for effective launch strategies

Lead discovery processes to understand customer needs and align project configurations

Deliver training programs to accelerate onboarding for sales and marketing executives

Required Qualifications :

3+ years of relevant work experience

Experience in a SaaS software company is preferred

Experience in Sales or Revenue Operations is preferred

Basic proficiency with Salesforce and other SaaS CRM platforms is preferred

Experience delivering consultative engagements at a consultancy is a plus