Store Manager Team Lead, Columbia, MO
Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback via TourtoTeach. Communicates and collaborates with all levels of associates regarding store operations utilizing technology business initiatives, merchandising, and company direction. Introduces and leads company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model, managing and supporting customer service initiatives for example, store of the community, and community outreach programs ensuring customer needs complaints and issues are successfully resolved. Also, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements. Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes and develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs. Identifies and communicates goals and objectives. Builds accountability for and measures progress in achieving results. Identifies and addresses improvement opportunities and demonstrates adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans. Utilizes and supports the Open Door Policy, and provides direction and guidance on applying these in executing business processes and practices.
Respect the Individual :
Act with Integrity :
Serve Our Customers and Members :
Strive for Excellence :
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Additional compensation includes annual or quarterly performance bonuses.
The hourly wage range for this position is $31.25-$38.46
The primary location for this position is 415 Conley Rd, Columbia, MO 65201-6468, United States of America. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Mgr • Columbia, MO, US