Job Description
Job Description
Job Summary : Under the direct supervision of the Manager. Gathers faxes, index faxes and filing. Demonstrates flexible and efficient time management and ability to prioritize workload. Communicated regularly with supervisor about department issues. Has knowledge of commonly used concepts, practices, and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job.
Job Duties :
I. JOB RELATED FUNCTIONS : Demonstrates competency in the performance of job-related skills appropriate to his / her customer populations and departmental services.
II. CUSTOMER SERVICE EXPECTATIONS : Demonstrates competencies in customer service and an understanding of SimonMed’s code of conduct and culture.
III. EQUIPMENT : Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
IV. JOB RELATED AND PROFESSIONAL GROWTH : Adheres to policies, procedures, guidelines relative to departmental operations. Participation in specific activities for the promotion of self-growth or the enhancement of a positive image.
V. QUALITY : Applies the standards of practice / performance in the work setting to achieve positive outcomes.
Knowledge, Skills, and Abilities :
MINIMUM QUALIFICATIONS : Requires 1-2 years of customer service experience and 2-3 years of general office experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
Work Environment & Physical Requirements :
This position may require duties including lifting and carrying up to 40 pounds. Sitting for prolonged periods of time, walking, bending, reaching and occasional balancing and stooping. Good visual and auditory acuity as well as good manual dexterity and the ability to be readily understood are essential. Must be able to work in an environment with multiple deadlines and priorities. Must be able to work in a stressful environment.
Distributor • Reno, NV, US