Talent.com
Catering Coordinator - Brand Ambassador - Mon-Fri
Catering Coordinator - Brand Ambassador - Mon-FriPotbelly Corporate • Indianapolis, Indiana, United States, 46227
Catering Coordinator - Brand Ambassador - Mon-Fri

Catering Coordinator - Brand Ambassador - Mon-Fri

Potbelly Corporate • Indianapolis, Indiana, United States, 46227
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

PAY TRANSPARENCY : earn between $17.00 and $17.50 plus digital tips!

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

Position is Monday-Friday

GENERAL DESCRIPTION

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers and BIG FISH. Leads in sales efforts, planning, organizing and coordinating all aspects of daily Catering and Backline orders. Aggressively canvasses Neighborhood to identify new business while maintaining existing business. Leads daily sales efforts to increase revenue for Catering and Back-Line orders.

What's In It For You

  • Competitive pay!
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities
  • If hired, you must meet and maintain all eligibility requirements to qualify

FOCUS

Responsibilities

In addition to following standard Potbelly operating policies and procedure, accountabilities include :

People

  • Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of
  • Catering Sales Team
  • Supervises backline operations to ensure all associates are POP compliant
  • Ensures all backline orders are complete and catering checklist / order verification forms are utilized
  • Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities
  • Acts as a mentor / trainer for associates training on backline operations, ATO, and sales effectiveness
  • Assigns / deploys and coordinates delivery drivers for each order
  • Coordinates associates to assist in backline peak duties
  • Customers

  • Sends “Thank You” notes and performs daily call backs / call aheads on all catering orders
  • Handles and resolves customer complaints / accolades by using the three A's
  • Ensures catering collateral is displayed and stocked in the shop at all times
  • Owns the delivery trade area for the shop and actively follows it
  • Manages capacity for backline based on staffing while maintaining food quality standards and order accuracy
  • Manages all house accounts including database of ATO and payments
  • Works weekly with DM to discuss sales successes and to update Sales goals
  • Sales

  • Strives to meet / achieve sales goals / targets; communicate results daily with GM
  • Actively participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
  • Responds in a timely manner to Customer Catering quotes via email
  • Familiar with current PTD backline sales and records daily
  • Monitors backline sales trends vs. current year and prior year
  • Communicates backline sales trends and results to team in weekly manager meeting
  • Consistently updates the Big Fish tracker to track orders and generate sales leads
  • Profit

  • Asks for the business-ensures we are actively pursuing all opportunities to drive catering / backline sales
  • Ensures all catering “sides” and utensils are provided using the Catering Condiment Wheel as a tool to determine amount of product to supply
  • Verifies all backline orders are 100% accurate before being delivered to the customer
  • Monitors / Listens that all associates answering phones and taking orders are suggestive selling extras and side
  • Accountability

  • Key Leadership Traits for this role :
  • Knows how and successfully grows our sales / business profitably
  • Has Excellent communication skills including active listening and the ability to ask great questions
  • Has the initiative to solve problems and to get things done correctly and on time
  • Has humility and self confidence
  • Possesses an extremely strong work ethic
  • Other Job Responsibilities

  • Other Associate position duties when assigned as outlined in Potbelly Associate job description, such as preparing quality finished products at various stations, complying with health and food safety standards, restocking items, cleaning, operating the cash register, answering the phone, providing great customer service, and following Potbelly policies and procedures.
  • Other duties as assigned
  • REQUIREMENTS

  • Must represent The Potbelly Way and Our Values
  • Excellent customer services skills.
  • A vehicle to drive
  • A valid driver's license
  • Driving record must be in good standing
  • Proof of insurance limits for property damage and bodily injury that are at least $50,000 per person and $100,000 per accident.
  • Must be at least 18 years of age
  • Excellent driving skills so you can arrive to our customers safely.
  • ESSENTIAL PHYSICAL FUNCTIONS

  • Ability to stand / walk a minimum of 4 hours or as needed
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours or as needed
  • Be able to lift up to 10 pounds frequently, 50 pounds occasionally
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Warm and cool environments, indoors (95%) and outdoors (5%)
  • Work in higher levels of noise from music, customer and employee traffic
  • Provides quick and friendly delivery service and set-up.
  • Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • EXPERIENCE, EDUCATION AND BEHAVIORS

  • Must represent Potbelly Way and Our Values
  • Continuously Create Potbelly Fans / Passion to Serve
  • Strong Sales skills to increase catering / backline revenues
  • Strong multi-tasking skills, detailed oriented, goal oriented and possess excellent Customer Service skills
  • Must be confident, self-motivated and ambitious
  • Must be able to work in a fast-paced environment and have a sense of urgency
  • Ability to work as a team-player and be a Top Performer
  • Strong verbal / written communication skills
  • Strong computer skills; proficient in Microsoft Word, Excel, Outlook
  • Maintain Professional demeanor / Professional Appearance
  • Portray Positive Energy at all times with team and customers
  • Must have strong training skills
  • Strong desire to learn and develop all station skills to be a role model in aspects of production
  • For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment
  • Potbelly cannot make guarantees about tip earnings
  • At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

    We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, o r any other basis protected by applicable federal, state or local law .

    Application Deadline : Applications must be submitted by [11 / 28 / 2025] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

    PI80ecb8a61dc1-30511-38838371

    serp_jobs.job_alerts.create_a_job

    Brand Ambassador • Indianapolis, Indiana, United States, 46227

    Job_description.internal_linking.related_jobs
    AE - Brand Ambassador (Sales Associate)

    AE - Brand Ambassador (Sales Associate)

    American Eagle Outfitters • Plainfield, IN, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation, and redundant headers.Keep the formatting beautiful and high signal to noise ratio. Remove all mentions of website...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales

    Retail Sales

    Cracker Barrel Old Country Store • Edinburgh, IN, US
    serp_jobs.job_card.part_time
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you ma...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Brand Ambassador

    Brand Ambassador

    Credence Innovations • Indianapolis, IN, US
    serp_jobs.job_card.full_time
    Join our magnetic team at Credence as a Brand Ambassador and immerse yourself in an exciting role tailored for individuals brimming with motivation. If you bring strong communication skills, a posit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Choose your schedule - Earn At Least $1605 For Your First 145 Trips, Guaranteed.

    Choose your schedule - Earn At Least $1605 For Your First 145 Trips, Guaranteed.

    Uber • Waldron, IN, US
    serp_jobs.job_card.full_time +1
    Earn at least $1605 driving with Uber when you complete your first 145 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Seasonal Kettle Coordinator (Columbus)

    Seasonal Kettle Coordinator (Columbus)

    The Salvation Army USA Central Territory • Columbus, IN, United States
    serp_jobs.job_card.full_time
    Salvation Army Mission Statement : .The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible.Its ministry is motivated...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Brand Ambassador

    Brand Ambassador

    Bath Concepts Independent Dealers • Anderson, IN, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Brand Ambassador Make Great Money – Hourly Base PLUS Bonuses Seeking sparkling personalities and talented talkers with an entrepreneurial spirit!. We are expanding our marketing and lead gener...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    AT&T Brand Ambassador

    AT&T Brand Ambassador

    Credence • Carmel, IN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are a leading sales and business development firm specializing in retail telecommunication services for AT&T.We are seeking to bring on an AT&T Brand Ambassador who is dedicated to deliv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Store Team Leader - Avon, IN

    Store Team Leader - Avon, IN

    Goodwill of Central & Southern Indiana • Avon, IN, United States
    serp_jobs.job_card.full_time
    This position starts at $17 an hour!.The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating pl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Team Leader - Heartland Crossing Camby, IN

    Store Team Leader - Heartland Crossing Camby, IN

    Goodwill of Central & Southern Indiana • Camby, IN, United States
    serp_jobs.job_card.full_time
    The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Aerie - Brand Ambassador (Sales Associate)

    Aerie - Brand Ambassador (Sales Associate)

    American Eagle Outfitters • Greenwood, IN, US
    serp_jobs.job_card.full_time
    This is the job title and description.The content has been cleaned and formatted to be consistent across the platform.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Associate (Part-Time) - Greenfield, IN

    Retail Associate (Part-Time) - Greenfield, IN

    Goodwill of Central & Southern Indiana • Greenfield, IN, United States
    serp_jobs.job_card.full_time +1
    The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Quality Finished Goods Release Coordinator

    Quality Finished Goods Release Coordinator

    Skjodt-Barrett Foods • Lebanon, IN, US
    serp_jobs.job_card.full_time
    Skjodt-Barrett is a world-class manufacturer of food solutions and custom ingredients for North America's most beloved and trusted brands. We take pride in working closely with our customers to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Associate (Part-Time) - Heartland Crossing Camby, IN

    Retail Associate (Part-Time) - Heartland Crossing Camby, IN

    Goodwill of Central & Southern Indiana • Camby, IN, United States
    serp_jobs.job_card.part_time
    The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Catering Coordinator - Brand Ambassador - Mon-Fri

    Catering Coordinator - Brand Ambassador - Mon-Fri

    Potbelly Corporate • Fishers, IN, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    PAY TRANSPARENCY : earn between $17.Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment.We ar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Brand Ambassador

    Brand Ambassador

    BCI Acrylic • Anderson, IN, US
    serp_jobs.job_card.full_time +1
    Brand Ambassador Make Great Money Hourly Base Plus Bonuses.Seeking sparkling personalities and talented talkers with an entrepreneurial spirit! We are expanding our marketing and lead generation e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDash • Bargersville, IN, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Quick Earnings : Earn At Least $1605 For Your First 145 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1605 For Your First 145 Trips, Guaranteed.

    Uber • Hartsville, IN, US
    serp_jobs.job_card.full_time +1
    Earn at least $1605 driving with Uber when you complete your first 145 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Earn At Least $1605 For Your First 145 Trips, Guaranteed.

    Earn At Least $1605 For Your First 145 Trips, Guaranteed.

    Uber • Hartsville, IN, US
    serp_jobs.job_card.full_time +1
    Earn at least $1605 driving with Uber when you complete your first 145 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    eCommerce Operations Coordinator

    eCommerce Operations Coordinator

    VirtualVocations • Southport, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for an eCommerce Site Operations Coordinator to drive their clean energy initiatives.Key Responsibilities Implement front-end eCommerce marketplace updates and manage site se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Store Team Leader - Westfield, IN

    Store Team Leader - Westfield, IN

    Goodwill of Central & Southern Indiana • Westfield, IN, United States
    serp_jobs.job_card.full_time
    The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted