VP of Sales Support

Vice President of Sales Support

The Vice President of Sales Support will lead the team executing sales support processes across all of Autocar's vocational areas, which includes managing all sales intelligence, sales operations, sales engineering, and channel management efforts. In addition, they will lead market analysis (in collaboration with Vocational GMs) with a focus on market sizing and composition to identify potential new sales opportunities. They will work with the vocational heads and the Marketing team to help increase market share across all vocations while ensuring the integrity of the Autocar brand across all interactions in the sales process.

We are looking for an experienced Vice President of Sales Support to manage a broad spectrum of responsibilities. As a primary responsibility, they will lead the team supporting sales processes for all Autocar's vocational areas. The Sales Support team manages all sales intelligence, sales operations, sales engineering, and channel management efforts in support of the vocational teams.

In addition, upon onboarding, this SVP will lead a full analysis of Autocar's market (in collaboration with the Vocational GMs) with a focus on driving sales growth. They will work with the Vocational GMs and the Marketing team to ensure the integrity of the Autocar brand across all channels. By monitoring and managing the messaging to customers across channels, the VP will act as a steward of the Autocar brand and help ensure that the company is presenting a cohesive and consistent brand message across channels and stages.

This position requires a blend of team leadership, creative and strategic thinking, analytical prowess to measure and adapt deployed strategies as needed, and cross-functional ability to work across the enterprise to provide internal customer support and protect brand integrity.

Key Responsibilities :

• Lead and mentor a team of sales support professionals, fostering a collaborative and innovative work environment.
• Analyze, design, and implement processes for the Sales Support team to ensure organizational alignment while enabling all Autocar's vocational teams to maintain a tailored approach to their markets.
• Hire and onboard "A" players as necessary.
• Analyze vocational markets to understand market composition and sizing, and to identify potential sales opportunities.
• Support inside sales teams to increase sales by ensuring brand value is effectively communicated, and by improving brand experience for inside sales customers.
• Work with other internal Autocar teams (e.g., Supply Chain, Customer Experience, Service) to compile and manage customer interaction data to enable sales personnel to always have a real-time customer profile available.
• Design and manage an effective sales training program to ensure sales personnel is enabled to achieve sales targets while communicating Autocar's value proposition.

Competencies :

Experience & Qualifications :

The Vice President of Sales Support will be based out of our Birmingham, Alabama location. We offer an attractive compensation and benefits package, including base salary, and benefits such as medical / dental / vision, 401K plan, etc.