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Beverage Manager

Beverage Manager

The Madison Collective - DetroitDetroit, MI, US
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DESCRIPTION :

A notable, independent restaurant group seeks a beverage manager with a depth of knowledge in craft cocktails to play a vital leadership role as a hands on hospitality leader for a popular fine dining destination.The beverage manager will create a compelling cocktail program that complements the exceptional food, wine, and hospitality program. The Beverage Manager will lead the bar staff, educate the staff, and work with the General manager to continue to elevate and support daily operations of a busy fine dining restaurant and a bustling bakery / pizzeria. The beverage manager will collaborate with the GM and bar staff to drive service excellence and a culture rooted in care, hospitality, and accountability.

The bar manager will oversee all bar operations, including staff management, inventory control, financial management, menu development, compliance with health and safety regulations, and customer service. Key responsibilities involve training, and scheduling staff, ordering and managing stock to control costs, creating innovative cocktail menus, and ensuring a positive customer experience. They also manage budgets, monitor sales, and handle promotions and special events to drive revenue and maintain a profitable bar.

Key Responsibilities

  • Hiring, training, scheduling, and supervising bartenders and other bar staff to ensure efficient teamwork and high service standards.
  • Ordering supplies, managing stock levels to prevent waste, and tracking inventory to maintain profitability.
  • Developing and managing the bar's budget, monitoring sales, and controlling expenses to maximize profitability.
  • Creating and updating innovative cocktail menus with high-quality ingredients and unique recipes.
  • Fostering a welcoming atmosphere, handling customer complaints and difficult situations professionally, and gathering feedback to improve the guest experience.
  • Overseeing daily operations, ensuring bar cleanliness and organization, and ensuring compliance with health, safety, and liquor laws. .
  • Planning and executing special events and promotions to attract customers and boost sales.

This individual sets the tone for the guest and team experience and upholding the high standards that define the brand's identity. The beverage manager leads by example—bringing clarity, intention, and values-based decision-making to every action. With a deep understanding of our business goals and the responsibility we hold to our three stakeholders—the guest, the team, and the business. The beverage manager fosters a cohesive, high-performing environment and inspires others to grow and thrive within it.

Relocation assistance may be offered for the right candidate. Must be authorized to work in the US.

Job duties include, but are not limited to :

LEADERSHIP -

  • Create a compelling cocktail program that complements the restaurant's seasonal menu. Lead costing, in
  • Create and continuously drive a healthy, professional, and productive work culture and environment.
  • Develop and continuously coach staff at all levels to meet our standard of excellence and participate in our values system and our culture of care.
  • Set the tone and stage for the team to provide transformational hospitality and world class service consistently.
  • Develop and coach leaders to work in harmony across departments to execute and uphold our standards of excellence. Redirect and hold our team accountable.
  • Lead strategic planning and support launching of all programming and events; think critically and thoroughly about every touchpoint and the flow of service.
  • Create and communicate clear operating procedures to ensure the team is prepared and able to execute on all new programming and events.
  • Work collaboratively with partners to meet business objectives and support cross functional initiatives.
  • SERVICE -

  • Develop and establish systems and processes to ensure expectations are clear, as well as how they are intended to be met. Continuously evaluate and refine the Steps of Service for each dining concept and major events.
  • Responsible for ensuring all service needs are met and that we are equipped and prepared to handle each aspect of service on a daily basis.
  • Evaluate all touch points of service, turn insights into action in order to continuously improve our service and meet our financial goals simultaneously.
  • HOSPITALITY -

  • ‘A place to remember’ is one that makes our guests feel special and truly cared for during their visits. Engineer opportunities to demonstrate that care at each touchpoint; from the greeting at valet to the drop lines at the table to recovery on follow up emails.
  • Optimize the reservation book and continuous communication with the front door team to create the best guest experience the moment they arrive on property.
  • Manage the Hospitality Toolbox, continuously developing new ways to make every experience a special one and teaching our team at every level how to do so.
  • PRESENCE -

  • Demonstrate intentional floor presence, excellent service and genuine hospitality unconditionally. Support and guide the entire team on shift. Strong communication and collaboration with BOH.
  • Create visible and physical impact by being present, knowing when and where your presence will have the greatest impact on the team, the guest experience, and the business outcomes.
  • TALENT DEVELOPMENT -

  • Lead and continuously improve the employee experience and lifecycle – recruiting and developing top talent, high level of onboarding & training, ongoing evaluations, retention and advancement.
  • Oversee development, use, & upkeep of training material for each department responsible for service.
  • Maintain consistency in our service by ensuring training is never compromised for convenience. Ensure everyone is aware of the expectations for training new team members and has the most updated material to be successful.
  • FINANCIAL -

  • Infinite player who drives financial performance in both dining concepts by increasing market share, guest satisfaction, guest check average, and salesmanship.
  • REQUIREMENTS :

  • 3-5 years craft cocktail experience in an award winning cocktail bar or upscale / fine dining restaurant.
  • At least 1-2 years of supervisory or management experience
  • Experience creating craft cocktail menu for notable cocktail bar or fine dining restaurant preferred
  • Experience in a high volume environment
  • Experienced in managing, training, and developing leaders
  • Takes pride in anticipating and creating moments of hospitality
  • Talent development; able to inspire and get the best performance out of their team
  • Collaborative and committed to delivering excellence
  • Strong organizational skills, with the ability to manage multiple priorities and meet deadlines
  • A strategic mindset with a commitment to long-term sustainability and growth
  • Must be able to stand and walk for long periods of time.
  • Must be able to lift up to 25 pounds at times.
  • Must be able to work a variety of hours in order to accommodate service and events.
  • BENEFITS :

  • Competitive pay - this can be a salaried ($75-85K) or hourly / tipped role depending on the scope of responsibilities
  • Relocation offered for right candidate
  • Paid Time Off to recharge and enjoy time away from work.
  • Comprehensive Medical, Dental, and Vision Insurance to keep you and your family
  • healthy.
  • Company Sponsored Short Term Disability to take care of yourself if needed
  • 401k with Employer Match to plan for your future
  • Life Insurance for peace of mind.
  • Employee Discounts at sister restaurants
  • EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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