Dispatcher
NGL TRANSPORTATION INCPooler, GA, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionRelevant experience as a truck dispatcher in a similar industry Excellent communication skills to collaborate with others under any type of condition Knowledge of computers for scheduling and other dispatching duties Ability to multitask with different, and sometimes conflicting, events happening at the same time Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances Ability to relay information in a fast-paced environment Extensive experience in customer services, as well as generating freight bills and invoices Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket Proficiency in office software, including Microsoft Word, Excel, and Outlook Express Ability to monitor drivers' logs, truck maintenance schedules, and repairs Knowledge of applicable transportation regulations and laws Excellent organizational, communication, and time management skills Bachelor's or associate degree in transportation or logistics would be advantageous
Job Description
Job Description
Essential Duties and Responsibilities
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs to make freight deliveries or collect shipments and packages
- Keeping and organizing delivery orders, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Communicating with customers about freight details, delivery or pickup times, and special handling requests to assure 100% customer satisfaction
- Planning pre-determined routes and accommodating route changes as needed
- Preparing dispatch documents, as well as generating freight bills and invoices
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
- Keeping track of transportation regulations and laws to ensure that truck drivers comply
- Reviewing drivers’ logs, including dispatched calls and arrival times
- Monitoring truck repairs and maintenance schedules
- Logging customer shipping schedules and complaints
Requirements
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Dispatcher • Pooler, GA, US
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