Job Description
Job Description
Job Summary :
- Clean guest rooms as assigned ensuring hotel standards are met at all times. Responsible for reporting any maintenance deficiencies and handing of guest requests. Ensure confidentiality and security of all guest rooms
Responsibility / Duties :
Follow all training procedures set forth by OSHA requirementsClean assigned rooms by priorityTransport cart with cleaning supplies, amenities, and linen to assigned guest room, securing in the assigned spotEmpty trash containersRemove all dirty linen and replace with clean part to designated layoutRemove soil, dirty, soap build-up, and hair from bathroom areaMake up bed with clean linen to hotel standardsReplace laundry bags, clean closets and doors, removing dust and debris. Ensure correct amount of hangers and extra blanket and pillow and other amenitiesDust and polish all furniture, pictures, frames, mirrors, light bulbs, lamps, switches, TV, and remoteRe-align all furniture to floor planOpen all drawers, dust, in check out roomsCheck under bed, chairs, sofa for debris and remove if presentInspect condition of all furniture, report any damageRemove dust, spots, smears from all doors, drapes, windows, ledges, frames, baseboards, A / C unit, corners, and telephonesInspect condition of all in-room collateral, replace as needed according to hotel standardsVacuum throughout entire room, spray with deodorizerUpdate status of rooms cleaned on assignment sheetReturn and restock cart at end of shiftEnsure security of any guest keys, turn over any lost and found items to supervisorClean and replenish coffee maker setHandle all guest complaintsReport and damages or maintenance problems to supervisorKnowledgeable of hotel fire and emergency proceduresOther essential room cleaning duties as operations change in the futureWork Product :
Daily ChecklistGuest rooms being cleanPerformance Measurement :
AttendanceSupervisor / manager inspectionsGuest satisfaction surveysIncentivesUniform and name tagQualifications :
Good attitudeAttention to detailAbility to multi-taskAbility to work well with othersAbility to grasp, bend, and stoop, ability to work in a standing position for long periods of time, up to 5 hoursAbility to push or pull heavy loads weighing up to 50 lbs.Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and work with minimum supervisionKnowledge of proper chemical handlingAbility to work flexible schedules, including holidays and weekends