Delivery Driver

Delivery Driver

Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.

Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.

Accountable and reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager.

Positions that report to you : None.

Primary duties and responsibilities include :

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Delivers products to customers, collects payment, and makes change for payment when necessary.
• Returns payments and beginning cash to store.
• Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary duties and responsibilities include :

Knowledge, skills, abilities and worker characteristics include commitment to the Hy-Vee mission and a willingness to promote the values of the company, good verbal and written communication skills, strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner, ability to identify problems, develop and execute solutions, and have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Physical requirements include visual requirements, ability to perform medium work, ability to perform the following physical activities, ability to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination.

Working conditions include exposure to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace / pressure to deliver product in a timely manner.

Equipment used to perform job includes delivery vehicle, telephone.

Special requirements include possession of a valid driver's license, with no DOT restrictions, and being 18 years or older to drive a company vehicle.

Responsible for payments received for delivery of products when applicable.

Has daily contact with store personnel, customers, and the general public.