Housing Coordinator

Location : San Diego, California

Salary : $24.04 per hour, non exempt

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective : We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary

The Brilliant Corners’ Housing Services Team is nationally recognized for its ability to secure scattered-site and project-based housing within tight rental markets. We use robust landlord engagement strategies, including financial incentives, to secure community-based units for vulnerable populations. Our participants include : people exiting institutions, people with intellectual and developmental disabilities, and people experiencing homelessness. We pair landlord engagement with tenancy-centered services using a customer-service approach to ensure shared success for our participants, property providers, case management partners, and funders. This collaborative approach is instrumental in ending cycles of homelessness and institutionalization for thousands of people across California.

Brilliant Corners currently operates Flexible Housing Subsidy Pool-type programs in Los Angeles, San Francisco, and San Diego. In collaboration with the San Diego Regional Taskforce on the Homeless and its partners, Brilliant Corners aims to replicate the Flex Pool model in San Diego County. Our goal is to support people who are currently experiencing homelessness to access supportive housing and to scale the programs.

Position Summary

Housing Coordinators provide direct services to formerly homeless individuals throughout San Diego County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from program leadership, the Housing Coordinator will help formerly homeless individuals move into housing in San Diego County and subsequently provide housing retention services after move in. The Housing Coordinator will work directly with tenants and ongoing case management to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting routine home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agency (PHA) system as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues.

Position Responsibilities

• Coordinate program participants move-ins into scattered-site units, project-based units, and enriched residential facilities.
• Serve as a liaison between program participants, property owner / management and case management services.
• Work with the Housing Acquisitions team to assist with housing placements and assignments.
• Assist with housing placements and assignments
• Ensure program participants well-being and unit habitability through routine wellness checks.
• Respond to housing and tenant-related emergencies during business hours.
• Educate community members about the housing needs of identified program participants and the importance of supportive housing.
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times.
• Update multiple data systems with appropriate participant information.
• Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them.
• Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
• Other duties as assigned by the Program Supervisor or Program Manager.

Requirements

Professional Experience

Knowledge, Skills, and Abilities

Core Competencies

Organizational Values

Certificates, Licenses, Registration

A valid, clean CA driver’s license and a personal insured vehicle are required.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Labor Union

This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement

Salary range for this position is $24.04 - $30.82 per hour. This position is being offered at $24.04 per hour.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applica nts with arrest and conviction records.

Benefits