Sales Associate

Retail Sales Associate

Express is seeking a Retail Sales Associate to join our team.

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

Key responsibilities include :

• Maintaining a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Following company policies and procedures to ensure the safety of all our associates and customers.
• Assisting with product launch changes according to company SOP.
• Providing a great customer experience.
• Delivering on all aspects of the customer experience model.
• Processing transactions quickly and accurately reducing the customers wait time.
• Positively resolving customer service-related issues as they arise and determining resolution or escalating further communicating all issues and resolutions to Store Management.
• Driving credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Required experience and qualifications :

Critical skills and attributes :

Benefits and compensation :

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Pay Range : $15.49 - $22.75 per hour

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An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.