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IT Manager
IT ManagerSliprobotics • Norcross, GA, US
IT Manager

IT Manager

Sliprobotics • Norcross, GA, US
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As Slip Robotics' first dedicated IT hire, you will be responsible for establishing and scaling our IT operations. Initially, you will operate as an individual contributor, providing hands-on support while strategically developing our IT infrastructure and processes to support rapid growth. This role requires technical competence, initiative, excellent organizational skills, and comfort operating in a startup environment.

Key Responsibilities

Equipment & Hardware Management :

  • Procure, configure, and maintain IT equipment (laptops, monitors, peripherals).
  • Oversee equipment lifecycle management including onboarding, tracking, wiping, and reissuing devices.
  • Manage inventory of spare hardware (keyboards, mice, monitors).

Technical Support & Troubleshooting :

  • Provide timely IT support for Windows, GSuite, Power BI, hardware, and software-related issues.
  • Support production stations and engineering teams with specialized hardware / software needs.

    • Network & Infrastructure :

  • Maintain and optimize Wi-Fi and on-premise network performance (Ubiquiti Unifi).
  • Configure and manage ISP coordination, VLANs, firewall rules, VPNs, and network security.
  • Ensure reliable AV connectivity in conference rooms and production areas.

    • Access & Credential Management :

  • Manage user access to critical software and systems (GitHub, Jira, AWS, etc.).
  • Oversee access control matrix, enforcing security and compliance standards.
  • Conduct quarterly access reviews, ensuring audit readiness.

    • Compliance & Security :

  • Maintain IT compliance standards (device encryption, software licenses, documentation for auditors).
  • Implement password management and Mobile Device Management (MDM) solutions.
  • Support vendor security evaluations and compliance audits.

    • Strategic Development :

  • Develop streamlined processes for device provisioning, onboarding, and offboarding.
  • Create and implement IT-related training for staff.
  • Potential transition from GSuite to Microsoft 365.
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • 5+ years of progressive IT experience, ideally including roles in startups or growth-oriented environments.
  • Strong knowledge of network administration, including VPN, firewall, and VLAN management (experience with Ubiquiti Unifi preferred).
  • Hands-on experience managing Windows environments, GSuite administration, hardware lifecycle management, and troubleshooting.
  • Experience with credential management, compliance practices, and access control processes.
  • Strong problem-solving, communication, and organizational skills.
  • Comfortable balancing tactical execution with strategic thinking.

    • Ideal Candidate Profile

  • Highly adaptable and proactive, comfortable working autonomously.
  • Thrives in startup environments; capable of rapidly building infrastructure from scratch.
  • Excellent interpersonal skills, comfortable interacting with all organizational levels.
  • Results-driven, resourceful, and committed to continuous improvement.
  • Be a part of a passionate and innovative team
  • Work on groundbreaking technology in robotics and automation
  • Opportunity to shape the future of logistics and freight industries
  • Competitive compensation and equity options
  • Comprehensive benefits package
  • Unlimited PTO

    • J-18808-Ljbffr

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    It Manager • Norcross, GA, US

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