Our client is seeking to hire an experienced Senior Property Field Claims Specialist to manage property claims throughout the Greater Boston region. This role involves full-cycle handling of both residential and commercial property claims, from initial inspection to resolution. You’ll assess damage on-site, interpret policy coverage, and negotiate settlements while maintaining a strong focus on customer service and efficient claims management.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Key Responsibilities :
- Investigate property damage claims in-person across assigned areas, handling a variety of residential and commercial cases.
- Prepare and deliver accurate damage estimates using Xactimate.
- Evaluate coverage and draft detailed correspondence outlining coverage positions.
- Collaborate with policyholders, vendors, contractors, and internal teams to ensure clear communication throughout the claims process.
- Address property coverage inquiries with confidence and clarity.
- Identify opportunities for subrogation, loss control, and cost-saving measures.
- Ensure claims are resolved efficiently and within company guidelines.
- Keep stakeholders updated through detailed status reports and documentation.
- Uphold superior customer service and adhere to departmental best practices at all times.
Qualifications :
5 - 10+ years of experience handling property claims in the field.Direct experience as a staff adjuster with an insurance carrier is required.Strong command of Xactimate estimating software.Solid knowledge of property insurance forms and coverages.Massachusetts residency is a must.Commercial claims experience is a plus.Exceptional organization, communication, and decision-making skills.Bachelor’s degree is a bonus but not a requirement.Compensation & Benefits :
Base salary ranging from $90,000 to $120,000, with potential for up to 20% annual bonus.Comprehensive health, dental, vision, and life insurance options.401(k) plan with generous employer match.Robust paid time off program.