Term : 3 month contract position
Location : Indianapolis, IN
Schedule : Monday - Friday 8 : 00am - 5 : 00pm
Receptionist Responsibilities :
- Provide a positive first impression and subsequent impressions of the company while greeting visitors and answering callers.
- Answering incoming telephone calls determines the purpose of callers, and forwards to appropriate personnel.
- Communicates with the IT team regarding any telephone / reception software issues.
- Answers routine organizational questions and provides callers with addresses, directions, and other information.
- Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
- Oversee visitor badging processing, ensuring security process is maintained.
- Provides clerical support to HR or Facilities as needed while maintaining professional appearance in the reception area.
- Provides back-up support for various mailroom activities such as package delivery, address book set up.
- Provide fill-in support for vacation / sick time in mailroom or another part-time receptionist.
- Trains temporary or back-up receptionists and updates on any changes to processes
- Maintains a manual phone list at the front desk in case of power issues.
Qualifications
High school diploma / GED.2 years Front Desk or Customer Service experience.Possess excellent organization and customer service skills.Proficient with Outlook, Word, Excel, SAP experience a plus.Effective communication skills and the ability to effectively communicate with all levels of the organization.The successful incumbent must have a pleasant and courteous demeanor and be able to stay organized while managing multiple tasks.Previous experience working on computer systems with ability and desire to learn new systems required.