Host / Hostess

Job Description

Job Description

Position Summary :

The Host is the first point of contact for guests, managing reservations and walk-ins to maximize seating efficiency while delivering exceptional hospitality. This role ensures a seamless guest experience by maintaining a welcoming atmosphere, effectively communicating with the dining team, and providing strategic seating arrangements.

Duties and Responsibilities :

Guest Interaction :

Greet all guests warmly and ensure their needs are met with attentiveness and professionalism.

• Anticipate and accommodate guest preferences, special requests, and occasions.

Reservation and Seating Management :

Manage the reservation book, ensuring efficient plotting and maximizing seating potential for each shift.

Operational Tasks :

Maintain cleanliness and orderliness of the entrance, host stand, and surrounding areas.

Team Collaboration :

Actively participate in daily pre-service meetings to stay informed and prepared.

Compliance and Standards :

Adhere to the Delbar Employee Handbook’s professional appearance guidelines.

Training Requirements :

Qualifications :

Physical Demands and Work Environment :