Store Manager : Baobab

Store Manager

As a restorative brand we turn waste into iconic pieces while restoring coral reef ecosystems. For every swimsuit purchased, you are helping restore the San Andrs Coral Reef in San Andrs, Colombia. As a Colombian based label, the BAOBAB team has come to understand sustainability as the only guarantee to prolonged, quality life on this planet. As a sustainable fashion brand, we are responsible with people and the environment. We believe in the power of trend innovation to position materials and generate a positive impact. We want each garment to tell a story about sustainability. We currently sell in 10 department stores and over 200 boutiques worldwide.

About the Role

We are seeking an innovative and results-driven Store Manager for our boutique powered by the Leap Platform, located in the West Village. You will lead with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties. A key part of this role is recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. You'll foster a collaborative, goal-oriented environment by setting clear expectations and leading by example. As a local market expert, you will use your knowledge of community events and networking opportunities to drive store traffic, client engagement, and brand awareness. You'll also partner with neighboring stores and execute impactful in-store activations to grow the customer base and elevate the brand presence. Operational excellence is at the core of this position. You will ensure brand standards are met across all areas of store operations, including visual merchandising, cleanliness, inventory management, and shipment processing. The ideal candidate thrives in an independent, fast-paced retail environment and is confident in managing daily operations such as opening / closing procedures, team scheduling, and payroll accuracy. This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. This includes assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations.

Position Requirements

• Proven experience in retail or customer service, ideally within boutique, premium, or lifestyle brands, with a passion for delivering exceptional customer experiences and cultivating long-term client relationships.
• Strong business acumen with the ability to interpret key performance metrics, identify trends, and adapt strategies to drive store performance and profitability.
• Demonstrated ability to deliver personalized service and build authentic client connections that reflect the brand's values and enhance loyalty.
• Lead a proactive talent strategy through recruiting, networking, and succession planning to build strong pipelines and ensure long-term team stability.
• Ensure operational excellence across scheduling, payroll, inventory management, visual standards, and policy compliance to drive consistent store performance.
• Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations, client engagement, and team communication.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
• Must be 18+ years of age

Annual Pay Range : $65k to $80k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills

Key Performance Indicators (KPIs)

Leap offers a competitive total rewards package, which includes :

Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.