Medical Services Support Specialist

Medical Services Support Specialist

Location : Silver Springs Office - Cape Girardeau, MO (On-Site)

Schedule : Full-Time, Non-Exempt | Monday-Friday, 8 : 00 AM-4 : 30 PM (occasional evenings as needed)

Pay : $16 - 18.20 / hour dependent upon relevant experiences.

Why Join Community Counseling Center? Are you looking for a healthcare support role where your organizational skills and teamwork help providers deliver excellent care? As a Medical Services Support Specialist , you'll play a key part in keeping our behavioral health medical team running smoothly. This position is ideal for someone who wants hands-on experience in a medical office, enjoys multitasking, and values meaningful work.

What You'll Do : As a Medical Services Support Specialist, you'll work closely with the Medical Director and provider team to keep our medical services running efficiently. Your key responsibilities include :

• Reviewing psychiatric provider requests for documents / completion of forms, from outside entities and clients, to ensure compliance with legal and agency requirements
• Collaborating with nursing, clinical, and operations leaders on special projects
• Coordinating communications and responding to immediate needs when the Medical Director is offsite
• Helping onboard and train new providers on schedules and electronic medical records
• Scheduling provider on-call rotations and distributing schedules
• Tracking provider data such as schedules, no-show rates, and wait times
• Collecting and organizing collaborative chart reviews for APN / NP practitioners
• Assisting with efficiency and quality tracking for medical services

Who We're Looking For : We're seeking a detail-oriented, compassionate team player who excels at multitasking and values supporting patient care behind the scenes. You'll thrive in this role if you :

Minimum Qualifications :

Why Work With Us? At CCC, you'll join a dedicated team committed to improving lives through behavioral health services. We offer a supportive work environment, opportunities for growth, and the chance to make a real impact in our Five-County Catchment Area.

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