Electric Rainbow Arcade Attendant

Job Description

Job Description

We are currently looking for someone to join our team. Must be at least 18 years of age.

Currently hiring for a verity of shifts.

Must be able to work nights and weekends.

Job Title : Arcade Attendant

Reports to : Arcade Manager

Compensation Type : Hourly

Summary of Position : Arcade Attendant is responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. Attendant will assist with minor repairs on game machines.

Duties and Responsibilities :

o Smile and greet the guests in a friendly and positive manner upon entering the arcade

o Assist guests of the arcade, explaining the operation of the machines and player’s card.

o Respond to customer inquiries and complaints in a timely and professional manner; provide answers to questions, make recommendations when necessary.

o Observe, instruct and monitor guests for safety and guideline adherence, removing disruptive guests if needed.

o Assist guests in redeeming winning tickets for prizes

o Complete daily inventory of prizes

o Perform minor repairs on machines.

o Clean and maintain the redemption counter and machines; ensure prize inventory is kept neat and attractively displayed while maintaining sufficient stock. Communicate inventory shortages to management.

o Other duties as assigned by management.

o Perform Opening, Running and Closing department duties as assigned.

Qualifications :

o Excellent customer service and communication skills.

o Strong organization and multitasking skills.

o Professional appearance.

o Ability to work in a fast-paced environment with minimal supervision.

o Ability to lift at least 25 pounds.

o Basic computer proficiency.

o Must be able to walk / stand for extended periods of time.

o Manual dexterity to use and operate all necessary equipment.

o Be able to understand, follow and maintain safety standards at all times.

o Must be able to work a variety of shift including : days, nights, weekends and holidays.

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