AMER Business Program Manager, Controls Deployment andService, and Global Program Team

As a Data Center Capacity Delivery (DCCD) Business

Program Manager supporting the AMER Controls Deployment and Service

(CDS) team and the Global Program Team (GPT), you will be part of a

highly creative, efficient team tasked with tackling complex

challenges in building Amazon-owned data centers. As DCCD Business

Program Manager AMER, you will manage information, processes, and

data controls to drive operational efficiency and strategy

throughout the broader team. This includes developing operational

metrics, headcount management, and implementing new or improved

scalable operational mechanisms to support growth, increase

resource capacity, and reduce cycle time and cost. The successful

candidate will think strategically, act tactically, write

effectively, and exercise strong business judgment and critical

thinking skills. Strategic Planning & Execution :

• Develop and

execute 2-3 year strategic plans, translating complex business

requirements into clear, actionable initiatives with measurable

outcomes

alignment through monthly reviews and data-driven assessments

Create and maintain executive-level strategic documentation,

including business objectives and performance metrics

comprehensive review processes including strategic offsite

meetings, promotion reviews, Organizational Leadership Reviews, and

monthly business objective assessments Financial Management :

Develop annual CAPEX / OPEX planning and budget allocation

detailed financial forecasts and comprehensive planning documents

for leadership review

expenditure monitoring

including training programs, travel, and entertainment costs

Produce monthly financial analysis reports with variance

explanations and recommendations Resource Management :

end-to-end workforce planning and optimization, establishing and

tracking hiring targets based on level of effort reviews while

monitoring attrition rates to align staffing levels with business

demands

oversee new hire onboarding, track employee productivity, and

monitor progress against hiring targets

planning initiatives, including assigned and agile seating

arrangements, in partnership with key stakeholders

review of organizational job descriptions, roles, and

responsibilities to ensure alignment with business requirements Why

AWS

and broadly adopted cloud platform. We pioneered cloud computing

and never stopped innovating — that’s why customers from the most

successful startups to Global 500 companies trust our robust suite

of products and services to power their businesses.

supported in the workplace and at home, there’s nothing we can’t

achieve in the cloud.

be curious. Our employee-led affinity groups foster a culture of

inclusion that empower us to be proud of our differences. Ongoing

events and learning experiences, including our Conversations on

Race and Ethnicity (CORE) and AmazeCon (diversity) conferences,

inspire us to never stop embracing our uniqueness.

continuously raising our performance bar as we strive to become

Earth’s Best Employer. That’s why you’ll find endless

knowledge-sharing, mentorship and other career-advancing resources

here to help you develop into a better-rounded professional. #5+

years of program or project management experience - Knowledge of

Excel (Pivot Tables, VLookUps) at an advanced level and SQL -

Experience using data and metrics to determine and drive

improvements - Bachelor's degree in business, data science, public

administration, finance, engineering, human resources or related

field - Experience in stakeholder management, dealing with multiple

stakeholders at varied levels of the organization - Amazon is an

equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected

status. Our inclusive culture empowers Amazonians to deliver the

best results for our customers. If you have a disability and need a

workplace accommodation or adjustment during the application and

hiring process, including support for the interview or onboarding

process, please visit for more information. If the country / region

you’re applying in isn’t listed, please contact your Recruiting

Partner.